Sr Specialist - Software Development & Engineering

Your Opportunity

Schwab remains committed to providing increased visibility to career growth opportunities and job requirements. This posting announcement is part of increased transparency and while all qualified applicants will be reviewed and considered, this organization has a preferred candidate identified for this role.

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location.

​​Wealth and Asset Management (WAM) engineering is a fast-growing organization within Schwab Technology Services and aligned to support the technology needs of Schwab Asset Management (SAM), Wealth & Advice Solutions (WAS), the Schwab Center for Financial Research (SCFR), and Third-Party Platform teams.

As a member of the Schwab Wealth and Asset Management Tech Ops – Application Production Support and Change Management, the individual will work closely with internal as well as external teams to drive the strategic vision of providing Subject Matter Expert support to middle and back office suite of applications. The individual will also interact with key business stakeholders, application developers as well as third party vendors and data providers for issue analysis and resolution. The individual will be responsible for continuous improvements in the Level1 and Level 2 production support teams; improve and streamline critical business processes - Overnight batch process, Business Ready Checks, Health Checks Automation. In this business facing role, the individual will be driving issue analysis, recommending solutions, and helping to promote the overall support strategy. ​

Proactively detect, troubleshoot, and resolve all issues affecting production applications. This involves coordination with and escalation to development and external teams where necessary. This team owns all issues escalated to WAM Eng Technology until it is resolved or a workaround is provided to end users.
Provide clear, concise, and timely communication to affected parties during the investigation and resolution of any individual or system-wide outage.
Responsible for ensuring the Change Implementation Management policies are adhered to for all changes deployed to Production.
Work with development teams at the appropriate stages to ensure the support strategy guidelines are followed and new systems or projects meet the Production standards.
Constantly update knowledge repository, ensure information regarding any support related activities or issues are available and easily accessible.
Responsible for servicing all requests for data or other activities that require access to Production systems.
Improve self-reliance and reduce dependency on the availability of development or external team resources for the initial troubleshooting and resolution of problems.

What you have

To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications

Experience in Windows and Linux Environment
Working knowledge of Microsoft SQL Server and Oracle
Experience with Informatica ETL, Informatica Intelligent Cloud Services, Data Virtualization tools
Ability to investigate issues using Debuggers, Splunk, AppDynamics, ThousandEyes, Foglight
Working familiarity with Control-M & Eagle
Experience with Web Content Management System – Drupal
 Experience with Pivotal Cloud Foundry
Public cloud knowledge (Azure, Google Cloud, or AWS)

Preferred Qualifications

Exposure to Github
Exposure to Monitoring Tools - ThousandEyes, Splunk, AppDynamics, Foglight
Asset Management Industry Knowledge
Knowledge of scripting languages such as Bash and Python
Public cloud knowledge (Azure, Google Cloud, or AWS)

In addition to the salary range, this role is also eligible for bonus or incentive opportunities