Senior Manager, Technology Risk Management

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

In Technology Risk Management (TRM), a part of Corporate Risk Management (CRM), we partner with technology and business teams who are implementing technologies and processes to ensure the risks associated with the use of these are identified and managed. We do this to ensure we meet our corporate risk appetite, following an established framework for identifying, evaluating, measuring, monitoring, and reporting that risk in order to protect client assets, client information, and firm assets. You will work in a multi-functional team in conducting effective independent risk oversight in the IT Service Management area.

Reporting to the Director, this Senior Manager role is an individual contributor who has strong understanding of IT Service Management processes to conduct policy/standard oversight; collaborate with technology and business teams to assure risks and risk management requirements are understood; assess IT Service Management processes for compliance with published standards, regulatory requirements, and best practices; perform risk assessments and testing where appropriate. It is also the expectation that the individual will establish strong partnership with our stakeholders by building trust through their subject matter expertise and integrity of their work to influence call to action, as needed, to drive sustainable change.

What you have

Required Qualifications:

• Bachelor’s degree

• 5+ years of demonstratable experience in either technology operations or technology risk management

• Experience with data analysis and reporting, with sharp analytical skills and strong attention to detail and accuracy

• Experience effectively communicating with technical and executive audiences; both oral and written is required with demonstrated presentation skills

• Experience working with partners at all levels and across functional lines (audit, risk management, technology teams and business teams) to bring diverse points of view together

Preferred Qualifications:

• Experience in financial services industry

• Ability to identify, assess, and prioritize potential risk

• Ability to work independently and proactively, with minimal guidance

• Ability to work on multiple projects simultaneously while prioritizing based on risk/business needs with effective organizational and time management skills

• Strong interpersonal, analytical, problem-solving, influencing, prioritization and conflict resolution skills

• Experience with reviewing and assessing compliance against IT Service Management policies, standards, and controls

• Knowledge of data analysis and reporting/visualization (e.g., Tableau) tools

• Ability to effectively communicate with technical and executive audiences both oral and written

• Strong interpersonal, analytical, problem-solving, influencing, prioritization, follow-up, and organization skills

• Experience working with partners at all levels and across functional lines