Associate, Banking Operations

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Banking Operations is the core of all monetary transactions completed at Charles Schwab. This role is responsible for processing, analyzing, and coding monetary transactions in and out of Charles Schwab. It requires a high level of organization, attention to detail, as well as regulatory knowledge within the brokerage, and federal banking industry. This includes but not limited to IRS, State and Federal banking and brokerage regulations, Tax, FINRA/SEC, and OCC.  This role executes on internal controls to minimize financial, reputational, and legal risk to Charles Schwab. In addition, associates are responsible for communicating with both internal and external clients via inbound phone calls, chat or email related inquiries in regard to monetary transactions and coding.

What you have

To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Qualifications:

• Analyze client requests and apply applicable regulation and/or law to that request. May include but not limited to IRS, State and Federal Regulations, FINRA/SEC, and OCC. 
• Analyze client transaction and account data to ensure risk mitigation for the client and Charles Schwab.
• Identify any red flags and/or high-risk activity and escalate to the appropriate business partner.
• Review and interpret daily reporting for account and client reconciliation and proper resolution.
• Ensure proper completion and execution of a client’s Letter of Instruction meets regulatory requirements.  
• Ensure prompt and accurate processing and recording of client transactional requests.
• Ability to learn, retain and apply processes and procedures as well as system technologies in an efficient and effective manner. 
• Ability to make efficient and risk-based decisions on transactional requests.
• Ability to process and navigate multiple cash management systems and technologies.
• Perform reconciliation tasks and activities to ensure both clients and Charles Schwab’s books and records are in balance. 
• Ensure proper client authentication methods have been performed within regulatory guidelines to

In addition to the salary range, this role is also eligible for bonus or incentive opportunities