Sr Specialist, Margin Services

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

We are hiring for a Senior Specialist role to support complex account and recovery activities. This role requires expertise in investment products, sound analytical judgment, and effective risk management practices.

What you'll do:

• Execute strategies to recover firm losses.
• Work with clients to resolve their negative account balances.
• Respond to internal and external inquiries regarding bankruptcies.
• Monitor accounts across broker-dealer and bank collection workflows.
• Track unsecured client accounts and report findings to senior and executive leadership.
• Manage relationships with third-party collection vendors to support recovery efforts.
• Process and oversee bankruptcy notices and filings.
• Develop and maintain the firm’s bad debt write-off policy.  

What you have

To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications:

• Minimum of 4 years of relevant experience, with at least 3 years in credit and/or account recovery, including credit assessment and monitoring delinquent accounts, preferably within the financial services industry.
• Series 7 and 63 licenses are required. Unlicensed candidates must obtain the SIE, Series 7, and Series 63 within six months of hire.

Preferred Qualifications: 

• Bachelor’s degree preferred; equivalent experience will be considered.
• Strong analytical and critical thinking skills with the ability to solve complex problems.
• Excellent written and verbal communication skills; able to collaborate with specialists, business partners, and leadership.
• Advanced knowledge of broker-dealer operations, financial markets, products, and regulatory requirements.
• Proficiency in Microsoft Office and related tools.
• Demonstrated ability to lead, motivate, and resolve issues effectively.
• Working knowledge of (or willingness to learn) credit and bankruptcy laws, with strong negotiation and financial analysis skills.
• Self-starter with sound judgment, strong decision-making skills, and the ability to work independently.

In addition to the salary range, this role is also eligible for bonus or incentive opportunities