Sr Manager, Scrum Master Lead

Your Opportunity

Schwab remains committed to providing increased visibility to career growth opportunities and job requirements. This posting announcement is part of increased transparency and while all qualified applicants will be reviewed and considered, this organization has a preferred candidate identified for this role.

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

Schwab Technology Services enables the future of how clients manage their money by providing innovative and reliable technology products and services as part of our ongoing commitment to democratize access to investing and financial planning.

The Risk Management Technology team partners with business stakeholders to deliver innovative technology solutions for Corporate Risk Management, including Enterprise, Operational, Market, and other risk-related functions. This team is driving a multi-year technology and process transformation that supports Schwab’s growth strategy.

In this role, you will collaborate with technical delivery teams, business partners, and Agile practitioners to help deliver solutions that align with business priorities through an Agile, customer-focused approach. The ideal candidate is passionate about improving Agile processes, exploring emerging technologies, and helping teams optimize how they work and deliver value.

Key Responsibilities:

• Serves as scrum master for an Agile software development team(s) - effectively applies Agile principles and practices, including the Scrum framework, Kanban Method, and Agile Manifesto, to drive iterative development, collaboration, continuous improvement, and customer value delivery
• Navigates complex challenges within these methodologies, ensuring efficient sprint planning, reviews, issue resolution and retrospectivesMaintains awareness of emerging trends and best practices in Agile methodologies, to continuously enhance team performance and project outcomes
• Large and highly complex cross-functional projects or programs that drive sustained competitive advantage
• Consistently upholds the values of responsibility, reliability, and trustworthiness, respecting the confidentiality of shared information and providing honest and forthright communication.
• Identify possible risks to the project success and provide mitigation strategies
• Craft and improve the use of metrics to unify cross-team effectiveness and communication with executive management
• Coach and educate others so that they may effectively strive to realize the promises of Agile development

What you have

To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications:

•           Bachelor’s degree in STEM, Business, or a related field, or equivalent education and experience.
•           5–8 years of experience as a Scrum Master, Agile Coach, or Agile delivery professional supporting software development teams across delivery and operational support.
•           Proven ability to lead Agile teams through complex initiatives, drive continuous improvement, and remove impediments to delivery.
•           Experience facilitating Agile ceremonies and PI Planning, including dependency management, risk identification, capacity planning, and execution tracking.
•           Strong ability to manage priorities, risks, dependencies, and commitments independently with sound judgment.
•           Skilled at collaborating across distributed teams, organizational boundaries, Product Owners, stakeholders, and Agile practitioners.
•           Experience applying Agile principles, delivery metrics, AI-enabled tools, and best practices to improve predictability, quality, reporting, and operational efficiency.
•           Familiarity with modern software development practices and tools, including web application technology stacks, GitHub, GitHub Actions, Bamboo, and CI/CD methodologies.
•           Strong facilitation, communication, stakeholder management, influence, mentoring, and conflict resolution skills.
•           Guides transformative initiatives to optimize organizational capabilities for impactful results.
•           Optimizes Agile principles and practices to consistently deliver customer value.

Preferred Qualifications:

▪ Drives data-based decisions and optimizes performance through strategic insights
▪ Develops strategic relationships that drive mutual success and enhance collaboration
▪ Leverages deep industry knowledge to drive success while leading high-impact teams, projects, or programs
▪ Identifies learning opportunities to boost organizational knowledge, skills, and abilities
▪ Aligns diverse perspectives and improves collaboration by anticipating concerns and feelings
▪ Leads the support of strategic changes needed to improve organization’s effectiveness
▪ Verbally delivers precise, persuasive communication for productive outcomes
▪ Upholds high standards of reliability, trust, and subject matter authority
▪ Establishes strategic goals, measures performance, and optimizes outcomes
▪ Analyzes trends to create actionable strategies that align with long-term goals
▪ Develops compelling written content that influences and engages readers

Job Sub-Family Specific Compentencies:

• Organizational Capability Improvement - Driving organizational performance by continuously assessing, improving, and implementing capabilities
  
  
• Managing Change - Demonstrating support for innovation and organizational changes needed to improve organization’s effectiveness.Supporting and implementing organizational change. Helping others to successfully manage organizational change
• Interpersonal Effectiveness - The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others
• Building Collaborative Relationships – Ability to develop, maintain, and strengthen partnerships with others who can provide information, assistance and support
• Agile Principles and Practices – Applying Agile principles and practices, focusing on iterative development, collaboration, and flexibility to deliver value to customers efficiently.
• Results Orientation – Focusing on the desired end result of one’s own or one’s units work. Setting challenging goals, focusing effort on the goals, and meeting or exceeding them

In addition to the salary range, this role is also eligible for bonus or incentive opportunities