Sr Manager, IT Product Management Senior

Your Opportunity

Schwab remains committed to providing increased visibility to career growth opportunities and job requirements. This posting announcement is part of increased transparency and while all qualified applicants will be reviewed and considered, this organization has a preferred candidate identified for this role. 

The System Product Owner (SPO) is critical to the success of Schwab’s Transfers Platform in supporting our clients and key business partner initiatives.  The System Product Owner will report to the Transfer Platform Director and will partner with operations teams to understand industry and regulatory trends.  They must have broad knowledge of stakeholders’ needs, a good grasp of software solutions and in-depth knowledge of the systems they manage.  They will leverage this knowledge to produce and manage system requirements (user stories) for their Scrum team(s) to help meet business objectives.  The System Product Owner is responsible for their system(s) but must also understand cross system and domain dependencies and interactions as well as the line of business they support.

This opening will specifically support our Transfers Team.  The Transfers systems product owner will partner with business and technology partners to drive meaningful change.   The SPO will be responsible for developing and socializing a strategic roadmap and system plan to modernize the Transfers platform and address critical client and stakeholder needs, pain points and business impact.

What you have

Required:

• 7-10 years of experience leading development of products and systems in a large, complex enterprise environment
• Ability to gather information from multiple sources (internal, primary and secondary research) and synthesize them to uncover trends that draw out relevant and actionable conclusions.
• Be able to conceptualize solutions that leverage current technologies through the understanding of industry trends, internal business drivers and client needs.
• Translate needs and business imperatives from product vision and roadmaps for use in setting priorities and guiding the work of the Scrum team(s).
• Ability to think and act creatively by stepping outside standard convention and identify potential “out of the box” solutions.
• Apply management and collaboration skills to orchestrate and maximize the work and deliverables of cross-organization and cross-functional teams assigned to product initiatives.
• Possess the ability to maintain focus and drive results in all business cycles and environments.  Demonstrate adaptability when projects need to deviate from original plans or shift direction based on changing needs and priorities.
• Be a great listener – Understand the value of listening to client needs and can understand the deeper underlying problem that needs to be addressed.
• Servant Leadership – Able to garner respect from your Scrum team(s), lead and demonstrate value-add principles, and willing and able to get your hands dirty to get the job done.
• Attitude of transparency – Desire and ability to bring disclosure and transparency to the Scrum team and grow trust between the business and development.
• Conflict resolution: Able to facilitate discussion of issues and different approaches and alternatives and effectively resolve issues in a timely manner.
• A thorough understanding and appreciation for Agile values and principles.
• Thorough understanding of and proven ability to:
• Write user stories and acceptance criteria
• Split large stories into smaller stories
• Groom the backlog
• Conduct Release planning
• Conduct Sprint planning
• Navigate the Sprint review activities
• Serve as key testing partner
• Strong grasp of software development and technology.

Desired:

• Scrum Product Owner certification
• Prior experience using Jira
• MS Office skills including Visio and PowerPoint
• Knowledge of Operations back-office Systems