Senior Specialist, AS Fraud and Risk Operations
Your Opportunity
The AS Fraud & Risk Operations team leads the fraud investigation triage efforts for the Advisor Services Risk & Controls department. This team supports business goals through fraud event escalation and
support, our proactive fraud call identification program and the resolution of advisor firm data incidents. Our team collaborates across the organization to deliver current fraud prevention knowledge and
implement business improvements through efficient, disciplined project execution of effective solutions to business problems and opportunities.
What you’ll do:
- As an AS Fraud & Risk Operations Sr. Specialist, you will collaborate regularly with business partners, including Service, Alliance, Sales, Legal, Compliance, Marketing and Financial Crimes
Risk Management - Aid in the resolution of fraud events and advisor firm security data incidents
Support the Schwab business in successfully identifying fraud and suspicious activity, support the intake and escalation process of this activity to the appropriate investigation teams, and
proactively partner to identify trends and training opportunities
Deliver timely internal and external notifications, communications, and presentations of impactful events
Exemplify the vision and values of Schwab
What you have
- Bachelor’s degree or equivalent experience
- 3+ years of financial services industry experience (brokerage and fraud preferred)
- Internal and external client focus; ability to effectively and quickly build relationships and establish trust, respect, competence and confidence
- Ability to communicate with clarity and precision both written and verbally; proven track record of establishing proactive, constructive dialogue with business peers
- Demonstrated ability to handle inbound and outbound calls professionally, including clear and confident communication with advisors, clients, and internal business partners.
- Excellent problem-solving and critical-thinking skills
- Strong organizational skills with ability to prioritize and work on multiple assignments and complete them within established deadlines
- Positive attitude, enthusiasm, professionalism, and strong work ethic with high level of integrity and ethics
- FINRA Series 7 and/or Certified Fraud Examiner (CFE) Certification preferred
What’s in it for you
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance