Sr Manager, Business Unit Risk

Your Opportunity

Schwab remains committed to providing increased visibility to career growth opportunities and job requirements. This posting announcement is part of increased transparency and while all qualified applicants will be reviewed and considered, this organization has a preferred candidate identified for this role.

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Operations Control is a centralized 1st Line of Defense team responsible for guiding and executing enterprise risk management practices across Operations. Operational Control strives to assist Operational Services in mitigating risk through a well-balanced control environment. Our mission is to protect the client and firm by partnering with businesses and technology to create a strong control environment. We offer a variety of enterprise-wide control services that balance efficiency, cost, and risk while ensuring regulatory and corporate policy requirements are met.  

This Senior Manager position on the Operations Control Risk Team (OCRT) provides support for risk management at the business unit level within Operational services. The OCRT Senior Manager will support the enterprise risk framework by managing Risk and Control Self Assessments (RCSA), Plans of Supervision (POS), testing and audit support, issue management, and partnering with team members and business leaders to implement adherence to policy and standard requirements.  The OCRT Senior Manager will drive the risk activities for Schwab’s Operational Services business units in support of internal and external channels.

As a Senior Manager of Business Unit Risk in Operational Control, your responsibilities will include, but not be limited to, the following activities: 

• Identify and measure control improvement opportunities (including adjustments to RCSA documentation) by taking information from multiple sources such as internal and external audits, regulatory findings, errors, etc. 
• Promote and enhance the use of data analysis and reporting to identify trends and anomalies in risk management across Operations. 
• Writing procedures applicable to processes and controls performed within Operational Services.
• Assist in addressing issues identified in RCSA control testing conducted by our lines of defense groups. This includes gathering facts, developing responses, and partnering to generate management action plans that promote a sustainable and effective control environment for Operations.  
• Assist in the creation and communication of materials that are shared as part of our 1st line Risk Committee, lines of defense, and in discussion with regulators.  
• Take part in risk and control transformation sessions, incorporating new firm-wide guidance and technology into your team’s day-to-day work and interactions with our business partners.  
• Leverage business analysis skills to identify and influence opportunities to enhance automated controls or processes, where necessary, through participation in shaping the initiative requirements.
• Participate in industry risk forums and training activities to stay current with risk and control management best practices.
• Building strong relationships with business partners within all three lines of defense.

What you have

To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications:

• 5+ years of experience in the financial services industry required;
• Strong knowledge and experience with FINRA Rule 3110 for written supervisory procedures;
• Bachelor’s degree required;
• Strong history of control creation, especially those that are automated or preventative 

Preferred Qualifications: 

• Excellent understanding of the relationship between risks and the role controls play in managing and mitigating risk; 
• Proficiency in risk and control data analysis, in particular, the ability to incorporate and understand mass information from a variety of sources to recommend a course of action;  
• Experience in operational risk, risk management, and business analysis;
• Excellent critical thinking, analytical, problem-solving, and communication skills;
• Excellent oral and written communication skills; 
• Audit experience preferred; 
• Fast learner who seeks to understand different points of view and construct informed recommendations;
• Confidence to ask questions and advocate in the best interest of the business;
• Self-starter who can manage multiple deliverables of varying scope and complexity;
• Ability to build relationships and work effectively with multiple business partners across all levels of the organization;
• Knowledge of Operational Services (e.g., processes, controls, and/or technologies) preferred
• Series 7, 9/10 and/or 24 licenses preferred 

In addition to the salary range, this role is also eligible for bonus or incentive opportunities