Sr Manager, Business Unit Risk

Your Opportunity

Schwab remains committed to providing increased visibility to career growth opportunities and job requirements. This posting announcement is part of increased transparency and while all qualified applicants will be reviewed and considered, this organization has a preferred candidate identified for this role.

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

The Paperless Product Team resides within the Operational Services Group at Charles Schwab and is focused on maximizing paperless delivery and providing clients a seamless and intuitive digital first experience across all accounts and communications.

The Sr Manager will be responsible for the following:

• Oversee risk management, control oversight, and compliance activities across paperless business processes, supporting client communications, digital delivery and operational functions.
• Partner with business, technology, compliance, legal, and operational stakeholders to identify, assess, and mitigate operational, regulatory, and reputational risk.
• Oversee control monitoring programs, issue management activities, remediation efforts, and evidence collection to support internal and external audits.
• Develop and maintain control documentation, process maps, risk assessments, procedures, and governance artifacts to support a strong control environment.
• Lead cross-functional initiatives focused on operational efficiency, regulatory compliance, client experience improvements, and risk reduction.
• Facilitate governance discussions and present risk, control, and strategic recommendations to senior leadership stakeholders.
• Analyze operational data, reporting metrics, and key risk indicators to identify trends, emerging risks, and opportunities for process enhancement.

What you have

To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications:

• Bachelor’s degree
• 8+ years of experience in risk management, governance, operations, compliance, product management, project management, or related disciplines.
• Outstanding verbal and written communication skills, with the ability to lead cross-functional meetings
• Highly organized self-starter, with demonstrated ability to manage competing priorities, drive accountability, and maintain momentum across multiple workstreams.

Preferred Qualifications: 

• Creative and resourceful problem solver who can simplify complexity and identify pragmatic paths to execution.
• Strong understanding of Operations and Technology teams, and processes
• Background in supporting internal audits, regulatory examinations, risk assessments, and issue remediation activities.
• Advanced proficiency in Microsoft Office Suite (PowerPoint, Excel, Word).

In addition to the salary range, this role is also eligible for bonus or incentive opportunities