Manager, Margin Services
Your Opportunity
Our Opportunity:
Risk and Credit Loss Prevention (“RCLP”) team is responsible for monitoring accounts from a credit perspective to protect or mitigate the firm against risk. This team is comprised of experts in reviewing high risk deposits and client activity for Schwab Retail and Bank accounts. We are also responsible for closing accounts with credit issues, or excessive deposit and check returns.
What you’ll do:
The Manager, Margin Services (Non-PL) will assist other managers with the day-to-day operations, help identify and manage risk to the firm and work directly with multiple internal and external business partners to resolve issues. This role will require excellent verbal and written communication skills, strong analytical skills, and the ability to build strong relationships with numerous business partners across the entire organization.
Work as both an individual contributor and as part of a team, building trust with leaders to deepen your understanding of the organization
Evaluate and provide recommendations for fraud prevention strategies in line with Schwab’s risk appetite and policies
Ensure written procedures are maintained for all processes
Accept incoming calls and effectively resolve escalated client complaints
Coordinate system and process enhancements to ensure that appropriate procedures are updated
Prepare activity reports on a regular basis (monthly, quarterly, and annually)
Training and managing new team members
What you have
Five plus years of brokerage industry experience
Financial fraud experience, including knowledge of consumer credit report review, and payment fraud prevention techniques are preferred
Series 7 and Series 63 licensed are required
Trading experience preferred
Interested individuals should have a basic working knowledge of margin rules and formulas
Bachelor’s degree highly preferred
Excellent decision-making, communication, and leadership skills
Strong aptitude to maintain focus on key strategic priorities and act professionally when faced with ambiguous, tense, or stressful situations.
What’s in it for you
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance