Sr Manager, Retirement Plan Trust and Custody Products
Your Opportunity
Schwab remains committed to providing increased visibility to career growth opportunities and job requirements. This posting announcement is part of increased transparency and while all qualified applicants will be reviewed and considered, this organization has a preferred candidate identified for this role.
At Schwab, you’re empowered to make an impact on your career. Here, innovative thinking meets creative problem solving, helping us challenge the status quo and transform the financial services industry together.
We believe in the importance of in-office collaboration. This role is expected to work on-site in the specified location.
Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.
About the Team
Charles Schwab Trust Bank delivers trust and custody services supporting Retirement Plan Services, independent recordkeepers, and investment advisors. The team partners across investments, operations, and compliance to provide solutions that meet the needs of retirement plan providers and their participants.
What you have
What You’ll Do (Outcomes & Impact)
Trust & Product Governance
- Own administration, oversight, and governance of Collective Trust Funds (CTFs)
- Ensure accuracy and compliance across trade approvals, reconciliations, and regulatory filings
- Manage vendor relationships and partner cross-functionally to deliver consistent execution
- Review and validate new account documentation for completeness and regulatory alignment
Regulatory Expertise & Compliance
- Serve as regulatory subject matter expert for trust, custody, and retirement plan requirements
- Lead responses to regulatory inquiries and reporting (DOL, PBGC, IRS, SEC)
- Identify and report abandoned plans and support AML-related inquiries
- Prepare and oversee regulatory filings, including Form 5500 (Schedule H)
Risk, Audit & Controls
- Support internal and external audits with accurate and timely documentation
- Prepare reporting for management and governance committees
- Maintain strong controls and documentation to ensure audit readiness
Policy & Governance
- Develop, maintain, and enhance compliant policies and procedures
- Lead biennial policy and committee charter reviews
- Ensure ongoing alignment with regulatory requirements and fiduciary standards
Skills for Success
Regulatory & Technical Expertise
- Applies deep knowledge of ERISA, retirement plan regulations, and trust/custody operations
- Demonstrates expertise in Form 5500 preparation (large plans) and trust reconciliation processes
Ownership & Accountability
- Demonstrates strong product ownership mindset with high attention to detail
- Takes accountability for governance, accuracy, and risk mitigation
Problem Solving & Execution
- Analyzes complex regulatory and operational issues to deliver compliant solutions
- Effectively prioritizes and manages multiple deliverables independently
Communication & Influence
- Communicates complex regulatory and operational concepts clearly to diverse stakeholders
- Builds relationships across internal teams, vendors, and regulatory partners
Client & Risk Mindset
- Balances client needs with fiduciary and regulatory responsibilities
- Operates with high integrity, professionalism, and sound judgment
What’s in it for you
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance