Director, Financial Crimes Risk Management (PL)

Your Opportunity

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

At Schwab, you’re empowered to make an impact on your career.Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

Join the Financial Crimes Risk Management (FCRM) team as Director- Awareness, Education, Risk andOperations.The team advances FCRM’s prevention and readiness efforts by delivering coordinated communications, education, and operational support. The team leads internal and external awareness communications and education, provides financial crimes threat intelligence, and delivers required, targeted, and ad hoc risk training for relevant audiences. It also supports FCRM training and development, provides day-to-day operational support and access request fulfillment. 

Key Responsibilities

• Manageteamwithvarious cross-functional accountabilities within 2LOD in support of Fraud,AMLand Conductteams, including Internal and External Awareness Communications & Education;Financial Crimes Threat Intelligence;Required,Targeted and Ad Hoc Risk Training;andFCRM Operations.

• Lead a team responsible for training, educational and awareness initiatives directly serving our clients and employees. 

• Provide FCRMoversightofour client awareness campaigns related to financialcrimesprevention.

• Lead professional development and onboarding and talent assimilation to strengthen team capability and readiness.

• Drive recognition and engagement to reinforce performance, inclusion, and retention.

• Enable FCRM to build sustainable process improvements in line with FCRM, CRM, and Schwab prioritiesofkeeping costs low and adding valueforour clients and stakeholders.

• Streamline and automate core operational work to create efficiencies throughout FCRM, enabling investigative and surveillance teams through process improvements.

What You Are Good At

• Strategic and operational leadership.

• Change management and process re-design, especially in risk-based environments.

• Lateral leadership and cross-functional collaboration.

• Multitasking and prioritizing diverse tasks across Conduct Risk, AML, and Fraud.

• Providing written and verbal updates to management on strategy, initiatives, and risk concerns.

• Demonstrating initiative, innovative thinking, and cross-functional collaboration.

• Coaching, developing, and empowering teams through clear expectations,timelyfeedback, and accountability.

What you have

Required:

• Deep understanding ofSchwab’sfinancialcrimesoperations,andprocesses.

• 5+ years’ experience infinancial servicesin a riskfocused role. 

• 10+ years’ experience as adirectpeople leader. 

• Demonstrated change management, analytical and strategic capabilities.

• Strong relationship-building and stakeholder engagement skills.

• Effective problem-solving skills with minimal guidance.

• Effective time management and multitasking skills.

• Outstanding interpersonal, influencing, and communication skills.

• BS/BA degreerequired. 

Preferred:

• Advanced/professional degreea plus.