Technical Program Manager - Workplace Services Engineering

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Workplace Services Engineering (WSE) is an organization within Schwab Technology Services that is embarking on a major transformation. We support Workplace Services, and we’re shaping the future of how people experience financial well‑being at work. We partner with leading employers to deliver innovative retirement, equity, and workplace financial solutions that help millions of participants build stronger financial futures. This is a fast‑growing, high‑impact business where scale meets purpose—where your work directly influences how people plan, save, invest, and succeed.  

As a key growth engine for the firm, we’re investing more than ever to expand our capabilities, modernize platforms, and elevate the experiences we deliver to employers and their employees. Our teams work at the intersection of technology, service, and financial expertise—supporting workplace clients with solutions that scale, adapt, and deliver meaningful outcomes. Here, your ideas help shape what’s next for workplace financial services. If you’re energized by solving complex problems, collaborating across disciplines, and making a real difference in the workplace services industry, you’ll find your place here.

Key Responsibilities

Technical Leadership & Program Execution

• Engage directly with development teams to understand system architecture, design, and integration points; provide guidance rooted in strong Java engineering experience.
• Identify technical risks early and proactively drive resolution through collaboration with architects, developers, QA, SRE/DevOps, and partner teams.
• Guide teams through dependency management, component integration, service interactions, and environmental readiness.
• Ensure data driven engineering decisions, deliver technically sound architecture design, which are aligned with long-term product and platform strategies.

Program & Delivery Management

• Lead end-to-end planning, execution, and delivery of complex software development programs, ensuring predictable timelines and high-quality outcomes.
• Manage cross-functional workstreams, coordinate with multiple internal and external stakeholders, and maintain clear ownership across all parties.
• Establish program dashboards, KPIs, and communication mechanisms for leadership and team-level visibility.
• Drive continuous improvement around estimation, sprint execution, release management, and operational readiness.

DevOps & Modern Engineering Practices

• Collaborate with DevOps and platform engineering teams to ensure CI/CD pipeline robustness, environment stability, deployment automation, and observability.
• Contribute to engineering workflow improvements such as versioning strategy, build and deployment orchestration, and performance monitoring approaches.
• Support teams in adopting modern development practices: microservices, containerization, cloud-native tooling, and automated testing frameworks.

Stakeholder Alignment & Advocacy

• Serve as a strong advocate for development teams ensuring the technical strategy, priorities, and constraints are well understood across all stakeholders.
• Facilitate clear and concise communication, ensuring non-engineering stakeholders understand program goals, milestones, risks, and impacts.
• Build trusted relationships across the organization, simplifying collaboration with business owners, product managers, compliance, security, and infrastructure teams.

Leadership & Organizational Impact

• Promote a culture of engineering excellence, accountability, and continuous improvement. Mentor teams on program execution best practices and play a coaching role where appropriate.
• Champion clarity, structure, and predictable delivery while maintaining flexibility and adaptability to shifting business needs.

What you have

Required Qualifications:

• Bachelor’s degree in computer science or a related field (or equivalent experience), with 8+ years of software development/project/program management experience leading large-scale, cross-functional initiatives.
• Demonstrated ability to build strong trust with sponsors and key stakeholders through consistent delivery of business priorities.
• Proven history of successfully delivering high-visibility, complex programs in challenging environments.
• Strong capability to navigate and influence within highly matrixed organizations.
• A focused, adaptable, and collaborative collaborator who performs well under pressure.
• Experience in delivering initiatives from inception through delivery. Exceptional problem‑solving, analytical thinking, and critical decision‑making
• Deep knowledge and direct expertise with project management tools, methodologies, and best practices.
• Ability to communicate sensitive or complex information with clarity and thrive in dynamic, multi-time‑zone, multi-location environments.
• Experience overseeing the planning, implementation, and support of business application components, consistently striving for excellence in operational and delivery outcomes.

Preferred Qualifications:

• Experience with cloud platforms (AWS, Azure, GCP).
• Familiarity with distributed systems, microservices architecture, and modern integration patterns.
• Ability to work independently in highly dynamic environments and navigate ambiguity effectively.

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.