Sr Manager, Digital Product Manager

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.

Charles Schwab’s Digital Retail organization is committed to building innovative, best‑in‑class digital experiences that shape the future of financial services. We operate with a client‑first mindset, driving simplicity, ease, and value in every interaction. As part of this mission, we are launching a new Crypto Asset Transfer experience that enables clients to seamlessly transfer cryptocurrencies across web and mobile channels.

We are seeking a talented Sr. Digital Product Manager (individual contributor) to lead a cross‑functional scrum team responsible for delivering new crypto transfer capabilities. In this role, you will shape the product vision, drive the product roadmap, and partner across technology, operations, service, design, client experience, and risk to bring secure, intuitive, and compliant crypto transfer experiences to life. You will play a key role in defining and delivering the crypto transfer client experience, working closely with web development and UX design teams to create intuitive, engaging solutions.

Key Responsibilities

• Develop and refine the digital product vision, strategy, and roadmap for Schwab’s Crypto Asset Transfer experience
• Translate client needs, business goals, and regulatory considerations into clear and actionable product priorities
• Lead requirements discovery through process mapping, activity diagrams, and use‑case modeling
• Lead a scrum team by owning backlog management, writing user stories, and driving agile delivery while ensuring consistent, intuitive, and performant client experiences across platforms
• Represent Digital Product in a collaborative cross‑functional environment, partnering with Technology, Digital Retail, Operations, Legal, Compliance, Fraud, and Client Experience teams to execute on product delivery
• Co‑create with UX to deliver an intuitive, compliant, and client‑delighting crypto transfer journey, ensuring solutions are feasible, viable, usable, and aligned with governance standards
• Partner with Legal, Compliance, Risk, Fraud, and Content Strategy teams to de‑risk experiences and ensure regulatory compliance throughout delivery
• Collaborate with analytics teams to instrument the product, measure OKRs, and use data, research, and experimentation to inform decisions and iterate quickly
• Focus on business impact by generating actionable recommendations informed by high‑quality data analysis and performance metrics
• Foster positive team dynamics through clear communication, collaboration, and strong stakeholder engagement

What you have

Required Qualifications

• 5+ years of experience in digital product management in fintech, brokerage, payments, digital assets, or cryptocurrency
• Knowledge of crypto transfers and on‑chain product experiences, including deposits, withdrawals, allowlisting, gas fees, scam prevention, transaction monitoring, block explorers, and more
• Robust understanding of digital assets and cryptocurrency, with a focus on Bitcoin and Ethereum networks, blockchain fundamentals, and crypto transfer mechanics
• Experience delivering secure, compliant, customer‑facing digital products in a regulated environment
• Strong understanding of user‑centered design, UX iteration, and hypothesis‑driven product development
• Demonstrated ability to lead agile scrum teams and collaborate effectively with engineering, design, operations, and risk partners
• Ability to translate complex systems and technical details into simple, intuitive client experiences
• Clear, compelling written and verbal communication skills; able to tell the product story and influence across levels
• Experience assessing strategic implications of key developments in the external environment, industry trends, and competitor actions
• High attention to detail, a strong sense of urgency, and proactive problem‑solving skills

Preferred Qualifications

• Experience with JIRA, Confluence, analytics tools (Adobe Analytics, Tableau, Splunk), and A/B testing frameworks
• Data‑driven mindset with experience using analytics to inform decisions and measure outcomes
• Comfort navigating ambiguity in fast‑moving environments
• A strong passion for digital innovation, crypto, and helping clients achieve financial confidence

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.