Sr Manager, Financial Crimes Risk Management Operations (PL – 59)

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location.

The Sr Manager, Financial Crimes Risk Management (FCRM) Operations is a senior people leader within Corporate Risk Management, accountable for safeguarding client assets, protecting the firm, and strengthening trust through disciplined, risk-based operations.

This role owns and evolves core FCRM operational capabilities, leads leaders, and shapes execution across a complex, highly regulated environment. Success requires strong alignment to Leadership@Schwab expectations, including sound judgment, collaboration, courage to challenge the status quo, and the ability to lead through ambiguity.

Key Responsibilities

• Own the operational strategy and execution of key FCRM processes, ensuring alignment with enterprise risk priorities and regulatory expectations.
• Oversee critical operational functions including asset recalls, write-offs, and client credit reconciliations with a focus on accuracy, control, and timeliness.
• Apply a risk-based mindset to complex operational decisions, balancing regulatory requirements, client impact, and operational efficiency.
• Lead continuous improvement and process optimization initiatives that enhance scalability, resilience, and risk mitigation.
• Partner with FCRM leadership and first line business teams to deliver outcomes in a matrixed environment.
• Communicate clearly and credibly with senior leaders regarding risks, tradeoffs, and operational performance.

People & Leadership Expectations (PL)

• Lead, coach, and develop managers and senior professionals, setting clear expectations and driving accountability.
• Model Leadership@Schwab behaviors by fostering an inclusive, psychologically safe environment where performance and feedback are openly discussed.
• Build leadership capacity and succession depth to support sustained operational excellence.
• Demonstrate courage to challenge legacy approaches and lead change through influence rather than authority.

What you have

To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications

• 10+ years of experience in financial services with deep exposure to operations, fraud, AML, or related risk domains.
• 8+ years of progressive people leadership experience.
• Bachelor’s degree or equivalent experience.
• Demonstrated ability to make risk-based, informed decisions in regulated or investigative environments.
• Strong subject matter expertise in financial crimes, including AML, OFAC, fraud, and conduct-related risks.
• Proven ability to lead complex initiatives and influence across a matrixed organization.

In addition to the salary range, this role is also eligible for bonus or incentive opportunities