Manager, IT Program Management

Your Opportunity

Schwab remains committed to providing increased visibility to career growth opportunities and job requirements. This posting announcement is part of increased transparency and while all qualified applicants will be reviewed and considered, this organization has a preferred candidate identified for this role. 

We believe that, when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Your Opportunity:

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. 

The Schwab Technology Services (STS) Portfolio & Project Management (PPM) organization partners with Business and Technology Leaders to prioritize and execute technology work for strategic business sponsored initiatives, enhancements, as well as standard technology operations, production support, and technology enablement to ensure STS capacity is focused on the most important work for the company.

What you’ll do:

Project Managers are responsible for establishing and leading enterprise-wide, cross functional strategic initiatives. They lead a variety of different types of projects including launching new products and services, medium to large-scale application development, systems integration, operational efficiency improvements, process reengineering, and infrastructure upgrades and deployments. 

Responsibilities: 

• Accountable for planning, orchestrating, and delivering a given strategic initiative including business, operational, and information technology deliverables 
• Ensures end results are of the highest caliber with a clearly articulated scope and quantifiable business benefit 
• Manages medium to large-scale projects often involving multiple internal and external constituents and partners
• Directly manages all aspects of the project life cycle and oversees all phases of a project 
• Rigorously manages scope to ensure commitments are achieved within agreed-upon time, cost, and quality parameters 
• Validates financial forecasts, cost assumptions, and provides ongoing reconciliation of resources and other related project expenditures 
• Works with resource managers to ensure that resource capacity planning is accurately forecast, and provides ongoing reconciliation of actual time spent against forecasts 
• Defines and tracks project milestones while developing, maintaining, and reporting on an overall integrated delivery plan
• Handles risks and issues management for the project-level risks and interdependencies
• Partners with Product Owners and Scrum Masters to track Agile development milestones and support Agile practices as needed
• Manages team relationships to ensure effective delivery
• Facilitates problem-solving and resolves stakeholder conflict
• Teaches, coaches, and mentors team members to remove roadblocks and drive project execution

What you have

• Proven ability to build a strong partnership and trust with stakeholders
• Ability to navigate a highly matrixed organization effectively & succeed within a highly collaborative culture
• Ability to communicate at all levels with clarity and precision both written and verbally 
• Demonstrated sound business and technical acumen 
• Focused and versatile team player that is comfortable under pressure 
• Understanding of cross-functional dependencies and how they impact project execution 
• Proficient with financial data  and the technology, tools and processes that support work and projects/programs 
• Solid understanding of various software development methodologies, including Agile/Scrum 
• Excellent problem-solving and critical-thinking skills
• Ability to execute with limited information and ambiguity 

Required Qualifications:

• 5-8 years of project management experience, managing multiple medium to large, complex and cross functional projects, with emphasis on product development, systems, and technical environments 
• 5-8 years of experience with project management tools and artifacts, including MS Project, Jira, Confluence, SharePoint, project budgets, change requests, status reports, etc. 
• Direct experience managing extra large complex enterprise wide program
• Demonstrated ability to mobilize and motivate teams, set direction and approach, resolve conflict, deliver tough messages with grace 
• Proven ability to quickly build relationships and earn the trust of sponsors and key stakeholders 
• Demonstrated, applied experience establishing and delivering complex projects 
• BA/BS Degree or equivalent experience

Preferred Qualifications:

• Background/experience in financial services industry
• Experience with and understanding of various software development methodologies, including Agile/Scrum 
• PMP or PMI-ACP certification
• Generative Artificial Intelligence experience.