Sr. Team Manager, Critical Vendor Program

Your Opportunity

Schwab remains committed to providing increased visibility to career growth opportunities and job requirements. This posting announcement is part of increased transparency and while all qualified applicants will be reviewed and considered, this organization has a preferred candidate identified for this role.

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location.

Senior Team Manager, Supplier Management - Corporate Vendor Management

Corporate Vendor Management (CVM) at Charles Schwab & Co. is responsible for executing a firm‑wide, end‑to‑end third‑party vendor management program that maximizes performance and value while meeting regulatory and compliance expectations. CVM provides governance across the full third‑party lifecycle, supporting Schwab’s most critical business operations, client‑facing services, and regulatory obligations.

Reporting to the Director, Supplier Management, this Senior Team Manager role provides enterprise leadership over a team of Senior Managers responsible for the firm’s highest‑risk, highest‑impact Critical third‑party relationships. This role sets strategic direction, ensures consistency of execution, and is accountable for governance, resiliency, and performance outcomes across the Critical third‑party oversight function.

What you’ll do:

People Leadership & Organizational Accountability
Provide leadership, coaching, and performance management for a team of Senior Managers overseeing Critical third‑party portfolios. Establish clear expectations, reinforce accountability, and build leadership capability across the team to ensure consistent, high‑quality execution of governance and risk management activities. Drive engagement, talent development, and succession planning within the function.

Enterprise Critical Third‑Party Identification & Methodology Oversight
Own leadership accountability for the enterprise methodology used to identify Schwab’s highest‑risk and most critical third parties. Ensure consistent application of qualitative and quantitative risk and criticality criteria, including business impacts and operational dependencies. Oversee alignment of methodology with enterprise risk standards, regulatory guidance, and evolving business strategy.

Portfolio‑Level Governance & Risk Oversight
Provide senior‑level oversight across the Critical third‑party portfolios managed by the team. Review performance trends, SLA/KPI outcomes, incidents, and emerging risks, and ensure effective escalation, prioritization, and risk mitigation decisions. Challenge assumptions, drive consistency, and ensure alignment across portfolios and business lines.

Critical Third‑Party Resiliency Program Leadership
Provide leadership oversight for the firm’s Critical third‑party resiliency program, including exit strategies and recovery strategies. Ensure plans are developed, maintained, and tested in alignment with enterprise operational resilience objectives. Hold teams accountable for execution quality and readiness to support audits, examinations, and real‑world disruption scenarios.

Executive, Subcommittee & Risk Forum Reporting
Oversee consolidated reporting related to Critical third‑party performance, risk posture, and resiliency for executive leadership and risk subcommittees. Review and challenge materials to ensure clarity, accuracy, and enterprise‑level insight. Present key themes, trends, and areas of concern, enabling informed decision‑making at senior leadership and governance forums.

Cross‑Functional Leadership & First Line Ownership
Act as a senior first‑line leader and partner to Risk, Compliance, Legal, Technology, and business stakeholders. Drive alignment across organizational boundaries, resolve complex issues, and ensure CVM responsibilities are executed in accordance with the firm’s three lines of defense model.

Governance, Audit & Regulatory Readiness
Maintain leadership accountability for adherence to third‑party risk management requirements, internal controls, and data quality standards across the Critical third‑party portfolio. Provide oversight and direction for audit and regulatory examination support, ensuring timely, accurate, and well‑governed responses.

What you have

To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications

• 10+ years of experience in supplier relationship management, third‑party risk management, operational resilience, or related disciplines

• 5+ years of experience in a financial services or similarly regulated environment

• Demonstrated experience leading senior‑level individual contributors or managers, with accountability for organizational outcomes

• Deep understanding of qualitative and quantitative risk assessment methodologies and Critical third‑party identification frameworks

• Proven ability to operate at an enterprise level, lead through influence, and manage complexity and ambiguity

• Exceptional executive communication skills, including experience preparing and presenting materials for senior leadership and risk governance forums

• Bachelor’s degree required

Preferred Qualifications

• Advanced proficiency in Microsoft PowerPoint and Excel; experience with Ariba Cloud or other third‑party risk management tools preferred

In addition to the salary range, this role is also eligible for bonus or incentive opportunities