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Sr Specialist, SPS Operational Support Team

Westlake, Texas, United States Requisition ID 2026-123523 Category Customer Service / Client Service Position Type Regular Pay range USD $30.10 - $43.17 / Hour Application Deadline 2026-07-08
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Your Opportunity


At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

As a Sr. Specialist within the SPS Operational Support Team, you will be joining a “Second Level” escalation team that serves as primary point of contact for internal and external customers regarding their equity compensation plans with Schwab.

What you will do:

  • Will process basic and complex SPS new accounts and account maintenance requests
  • Work independently to document and resolve a queue of cases
  • Opportunities to support projects that align to departmental and SPS objectives
  • Responsible for accuracy and timeliness of own work within established time frames

What you have


To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications:

  • Active FINRA Series 7/63 required
  • FINRA Series 9/10 required (COE, to be successfully completed within 180 days)
  • At least 2 years of brokerage services experience with a preference towards operations

Preferred Qualifications: 

  • SPS platform experience is preferred.
  • Positive attitude, enthusiasm, professionalism and strong work ethic with high level of integrity
  • Superior follow-up, along with excellent interpersonal, verbal, and written communication skills
  • Proven ability to identify and solve complex issues in a team environment working with various levels of management and business partners
  • Ability to organize and complete projects

In addition to the salary range, this role is also eligible for bonus or incentive opportunities

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What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

  • 401(k) with company match and Employee stock purchase plan
  • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance
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