Sr Specialist, Margin Services

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Margin Services protects the firm from risk exposure by monitoring accounts to ensure compliance with FINRA, SRO and Schwab rules and regulations. Margin Services imposes trading restrictions on accounts for trade settlement violations. Margin Services reviews money due, stock due and various risk reports. We handle inquiries from both internal and external clients regarding buying power, funds available and day trading. 

What you'll do:

• Resolve margin-related issues with both internal and external clients.
• Monitor and resolve margin calls, resolution of debit balances and short positions.
• Explain and apply industry rules, regulations and policies.
• Enforce regulations and restrictions.
• Analyze credit, trade, cashiering reports to mitigate risk.
• Take inbound telephone calls from internal employees, external clients, and make outbound calls as appropriate.

What you have

To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications:

• 1 year Schwab experience or related industry experience 2+ years.
• Series 7 and 63 licenses required. 
• Interested individuals should have a basic working knowledge of margin rules and formulas.
• Exhibit knowledge and understanding of Reg T rules.

Preferred Qualifications: 

• Strong verbal and written communication skills.
• Excellent customer service skills.
• Strong reconciliation skills and diligence in researching problem accounts.
• Solid knowledge of balance, position, and transaction systems.  
• Candidates must be flexible and comfortable with changing work duties.
• Strong organizational skills, attention to detail, and ability to multitask are critical. 
• Ability to deliver complex information while maintaining a positive client experience.
• Work well in a collaborative team environment.
• Trading experience preferred.
• Familiarity with derivative products preferred.

In addition to the salary range, this role is also eligible for bonus or incentive opportunities