Your Opportunity

Managing Director, Core Brokerage Services Platform Strategy

The Managing Director, Core Brokerage Services Platform Strategy will lead the strategy, modernization, production support, and business and technology delivery for a portfolio of critical Operations and cross-enterprise brokerage platforms. These platforms support high-priority enterprise initiatives including Corporate Actions modernization, Retail Alternative Investments, Alternative Investment Operations modernization, Enterprise Billing.

Role Overview

This leader will provide executive oversight for business-critical platforms including Mutual Fund Clearing, Enterprise Billing, Alternative Investments, Asset Transfer, Corporate Actions, Custody, Settlements, and Securities Lending. The role is accountable for ensuring these platforms deliver scale, resiliency, accuracy, timely account and transaction information, and high-quality service for clients, advisors, representatives, and operational teams.

Key Outcomes

• Own platform strategy, roadmap prioritization, production support, and delivery across core Operations and cross-enterprise utilities.
• Lead modernization efforts that improve scalability, resiliency, controls, service quality, and operational efficiency across brokerage services platforms.
• Provide product ownership and subject matter leadership for firmwide platform components, ensuring clear requirements, disciplined execution, and alignment with enterprise priorities.
• Partner with senior leaders across business, operations, digital, bank, and technology organizations to align roadmaps, funding, dependencies, and outcomes.
• Advance enterprise scale, segmented client and advisor experiences, monetization capabilities, automation, workflow efficiency, and operational transformation.
• Exercise executive judgment in a highly matrixed environment, balancing near-term priorities with long-term modernization, regulatory obligations, risk, resiliency, and infrastructure investment needs.
• Plan and execute multiple high-profile initiatives concurrently, ensuring effective sequencing, resource management, budget discipline, transparent reporting, and high-performing team leadership.

Platform Scope

• Mutual Fund Clearing: Cross-enterprise utility supporting onboarding, security type maintenance, reporting, and servicing for Schwab’s Mutual Fund Clearing relationships, supporting more than $3 trillion in assets.
• Enterprise Billing: Firmwide utility connecting client and advisor channels to Schwab’s modern billing system, enabling scalable, accurate, and timely billing capabilities.
• Alternative Investments: Cross-enterprise platform supporting fund setup, descriptive data, trading, and valuations for approximately 6,000 funds and more than $30 billion in custodied assets across Advisor Services and Institutional channels.
• Corporate Actions: Core utility supporting firmwide corporate action events, including name changes, tender offers, splits, bond redemptions, fund closures, fund mergers, and dividends.
• Custody: Core utility for the firm to ensure safekeeping of assets, support asset servicing, and apply segregation in compliance with regulatory requirements and to support the securities lending business for the firm.
• Settlements and Securities Lending: Platform capabilities supporting core operational functions and reporting with DTCC.
• Asset Transfer Platforms: Capabilities supporting end-to-end cash, securities, and asset movement across Schwab affiliates through digital channels, representative-assisted tools, operational workflows, and risk controls.

What you have

Required Experience and Qualifications

• 10+ years of progressively responsible strategy, operations, product, platform, or technology leadership experience in financial services or a similarly complex, regulated environment.
• Demonstrated experience leading business-critical operational platforms, modernization efforts, or enterprise-scale transformation portfolios.
• Deep understanding of brokerage operations, platform delivery, production support, risk management, controls, and regulatory expectations.
• Proven ability to lead agile delivery, platform roadmaps, funding prioritization, dependency management, and concurrent high-profile initiatives.
• Exceptional executive communication, stakeholder management, and influencing skills, with the ability to build alignment across senior leaders and cross-functional teams.
• Strong business judgment, strategic planning capability, and ability to make disciplined tradeoffs across client experience, operational scale, resiliency, cost, risk, and long-term innovation.
• Track record of building accountable, high-performing teams and developing leadership capability in complex, matrixed organizations.