Manager, Field Enablement
Your Opportunity
We believe that, when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.
As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.
Our Opportunity:
Schwab Advisor Services, a division of Charles Schwab & Co., Inc. is the leading provider of custody, trading, technology, and operational support to registered independent advisory firms (RIAs). In addition to custody services, Schwab Advisor Services provides practice management and consultative support to help independent advisors start, build and grow their businesses. Advisor Services works with more than 15,000 independent investment advisory firms with ~$1.5 trillion under management.
What you’ll do:
The Manager, Field Enablement, is an individual contributor position, reporting to the Director, Field Enablement. This person will support the front-line Advisor Services Sales and Service organizations through the management of primary communications channels, development and execution of strategic communications strategies, delivery of real-time communications, and analytics and cross-functional coordination to maximize measurable business impact.
Responsibilities:
This individual’s responsibilities will include, but will not be limited to:
Own and execute content strategies for real-time and critical news and information.
Manage digital and live communication channels including evolving channel strategies, content publishing, and working with leaders to finalize meeting agendas and content.
Deliver creative and impactful internal communications and enablement strategies and tactics that support strategic initiatives, change efforts, and business priorities.
Author internal communications, including MySource articles, emails, organizational announcements, and periodic executive messages on behalf of leaders.
Translate complex information into clear, audience-appropriate messaging and resources.
Define and maintain communications & enablement metrics, dashboards, and reporting frameworks and work with key business partners to tie to business outcomes.
What you have
Essential Skills & Qualities:
The individual in this role must have the ability to build relationships across departments and with leaders in the organization.
Ability to develop and execute communication strategies that drive intended outcomes.
Outcome oriented with a knack for building and influencing strategies around the desired results.
Keen attention to detail, ensuring quality and meeting deadlines consistently while balancing and prioritizing complex projects and deliverables.
Strong written and verbal communication skills.
Confidence, diplomacy, maturity, and business savvy required to effectively facilitate dialogue and decision making
Learning agility and passion for continuous learning.
Creativity in approach to modern and varied communication methods, including video, audio, visuals, etc.
Ability to synthesize and distill large amounts of information with a deep understanding of what constitutes relevant content.
Ability to take ownership of solutions, and proactively seek opportunities that will advance business priorities, ensure employees have the information they need to serve clients, and are engaged in our business strategy.
Technical/Functional Qualifications:
3-5 years of experience developing and/or executing a variety of communication strategies – preferably for client-facing employees.
Experience developing programs designed to measure success
Proficiency in designing visually appealing materials, using tools such as PowerPoint, Word, infographic software, etc. Experience using Adobe Premier Pro, Adobe Captivate, or Adobe Illustrator is preferred but not required.
Bachelor’s Degree required.
What you’ll get:
Everyday Wellness: Healthy Rewards, Onsite Fitness Classes, Healthy Choices, Wellness Champions
Financial Fitness: 401k Match, Employee Discounts, Personalized advice, Brokerage discounts
Work/Life Balance: Sabbatical, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer
Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships
Not just a job, but a career, with an opportunity to do the best work of your life
Learn more about Life@Schwab.
Charles Schwab & Co., Inc. is an equal opportunity/affirmative action employer committed to diversifying its workforce. All applications are considered without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans), or based on any individual's status in any group or class protected by applicable federal, state or local law.
What’s in it for you
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance