Manager, Critical Vendor Program

Your Opportunity

Schwab remains committed to providing increased visibility to career growth opportunities and job requirements. This posting announcement is part of increased transparency and while all qualified applicants will be reviewed and considered, this organization has a preferred candidate identified for this role.

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location.

Corporate Vendor Management (CVM) at Charles Schwab & Co. is responsible for executing a firm‑wide, end‑to‑end third‑party vendor management program that maximizes performance and value while meeting regulatory and compliance expectations. CVM provides governance across the full third‑party lifecycle, supporting Schwab’s most critical business operations, client‑facing services, and regulatory obligations.

This Manager role supports the Critical third‑party oversight function within Corporate Vendor Management, with a primary focus on Critical vendor identification methodology, inherent risk assessment, resiliency planning, and executive‑level reporting. The role partners closely with Senior Managers, business owners, and cross‑functional stakeholders to evaluate risk, coordinate reviews, and support governance and approval activities for the firm’s most critical third‑party relationships.

What you’ll do:

Critical Third‑Party Methodology & Risk Assessment Support
Support the ongoing execution, annual review, and enhancement of the Critical third‑party identification methodology. Evaluate qualitative and quantitative inherent risk factors, including business impact, operational dependency, and concentration risk to identify potential new Critical third parties. Partner with Senior Managers to escalate findings, risks, and recommendations.

Inherent Risk Evaluation & Stakeholder Coordination
Coordinate business owner and stakeholder reviews to validate inherent risk assessments and Criticality determinations. Facilitate discussions, gather inputs, document outcomes, and ensure alignment across business, Risk, Compliance, and Technology partners. Support final Criticality recommendations and prepare all related materials for senior leadership and risk committee approval.

Executive & Committee‑Level Reporting
Develop materials and reporting to support senior leadership, risk subcommittees, and director‑level governance forums related to Critical third‑party identification, risk posture, and performance. Prepare clear, well‑structured summaries, presentations, and supporting documentation that enable informed decision‑making and approvals.

Critical Third‑Party Resiliency & Recovery Planning Support
Support the development, coordination, and annual maintenance of Critical third‑party recovery and exit strategies. Coordinate stakeholders from initial kickoff through review and approval, ensuring required documentation is complete, accurate, and aligned with enterprise operational resilience objectives.

Audit, Testing & Governance Support
Support internal audit, IAD testing activities, and other independent testing groups by providing documentation, analysis, and responses related to Critical third‑party methodology, risk assessments, and resiliency planning. Track issues, support remediation efforts, and ensure timely follow‑through on required actions.

Reporting, Dashboards & Data Management
Support the development and maintenance of reporting, dashboards, and tracking mechanisms related to Critical third‑party risk, performance, and resiliency. Ensure data accuracy, completeness, and timeliness, and assist with trend analysis to inform leadership discussions and governance forums.

What you have

To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications

• 3+ years of experience in third‑party risk management, supplier management, operational risk, or related disciplines

• Experience working in a financial services or similarly regulated environment

• Strong analytical skills with experience evaluating both qualitative and quantitative risk factors

• Demonstrated ability to coordinate cross‑functional stakeholders and manage complex review processes

• Strong written and verbal communication skills, with experience preparing materials for senior leaders or governance forums

• Attention to detail and ability to manage multiple workstreams in a structured, deadline‑driven environment

• Bachelor’s degree required

Preferred Qualifications

• Advanced proficiency in Microsoft Excel and PowerPoint; experience with Ariba Cloud or other third‑party risk management tools preferred

In addition to the salary range, this role is also eligible for bonus or incentive opportunities