Manager, Advisor Wealth Services Trading Services
Your Opportunity
The Manager – AWS Trading Services representatives acts as a subject matter expert and assists registered investment advisors with all aspects of trading including but not limited to: ETFs, options, foreign securities, allocations, and trade corrections.
This position involves directly covering existing advisors and clients via inbound/outbound calls and e-mails on a real time basis with the trading and technology issues that they encounter.
Responsibilities:
- Direct client interface through the reception of inbound calls from RIAs and end clients
- Process equity and option trades via phone.
- Review and resolve any trade and/or allocation issues that result from Schwab Advisor Center.
- Cover trades for advisor errors.
- Reviews and process liquidate and transfer instructions, faxed trades, and worthless security removals.
- Process foreign, complex option orders, and not held algorithmic trades for advisors and work directly with market centers to ensure proper execution.
- Educate, acclimate and support advisors on entering trades and allocating through our proprietary trading software (Schwab Advisor Center, iRebal, thinkpipes and FIX) enabling them to become self-sufficient in these areas.
What you have
- Bachelor's degree or equivalent work experience
- 3-5 years of industry and customer service experience
- Series 7, 63 licenses required. Series 24 or 9/10 preferred.
- Proficiency in Microsoft Word, Excel and Outlook
- Experience with stock and option trading
- Outstanding communication and listening skills
- Capable of quickly building good rapport with advisors and clients, assessing their needs and presenting features and benefits of products and services.
- The ability to work independently with a high degree of quality, urgency, and accuracy.
- Must be able to prioritize tasks and work well under pressure while remaining focused.
- Must be self-motivated and client service oriented.
- Knowledge of risk management with ability to assess exposure associated with large and complex orders.
- Knowledge of securities regulations, basic corporate actions, and reorganization items and market mechanics
What’s in it for you
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance