Sr Manager, Business Unit Risk

Your Opportunity

At Schwab, you’re empowered to make an impact on your career.  Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location.

Trading Services Business Unit Risk team provides the first line of defense risk management and supervision for all areas of its business. The Senior Manager, Trading Services Business Unit Risk will serve as the supervision and risk partner for the client facing teams in Trading Services (e.g., primarily for Trading Solutions Acquisition and Engagement). The role will independently execute and enhance risk-based supervisory activities, identify and escalate emerging risks, and provide practical guidance that supports business objectives, regulatory obligations, firm policies, and a strong culture of compliance. The Senior Manager will work closely with Trading Solutions leadership, People Leaders, Compliance, Legal, and other supervision partners to promote consistent, well-documented supervisory practices.

This role combines hands-on supervisory execution with program development, data-informed risk identification, issue management, and strategic partnership. The successful candidate will be comfortable working independently in an evolving environment, applying regulatory and policy expectations to business activities, and balancing effective challenge with constructive business support.

Responsibilities:

• Execute and document risk-based supervisory reviews across Trading Solutions Acquisition and Engagement activities, including client interactions, electronic communications, lead activity, supervisory alerts, and other assigned reviews.
• Provide supervisory oversight of sales activity and incentive compensation-related programs, evaluating trends, exceptions, and employee behaviors to identify potential advice, recommendation, disclosure, sales-practice, conduct, incentive, or policy-related concerns and ensure appropriate follow-up, escalation, and remediation.
• Analyze supervisory results and data to identify emerging risks, outliers, recurring issues, training needs, and opportunities.
• Facilitate meetings and provide clear reporting, risk insights, and recommendations to business and risk leadership.
• Serve as a trusted escalation and advisory resource for supervisory questions, policy concerns, complaints, employee conduct matters, and other risk issues.
• Partner with business leaders and control functions to develop and improve supervisory procedures, documentation standards, metrics, controls, and governance routines.
• Provide practical guidance, coaching, and effective challenge while reinforcing business leaders’ accountability for day-to-day management and coaching.
• Support public appearances, education events, training, communications, projects, and business changes by coordinating appropriate review, approval, documentation, and escalation.
• Maintain complete, accurate, and audit-ready records of supervisory activities, decisions, and issue resolution.
• Support Internal Audit, Compliance Risk Testing (CRT), regulatory examinations, and other independent review activities by ensuring timely and accurate responses to information requests.
• Lead special initiatives and provide functional leadership, mentoring, or quality oversight as the supervisory program evolves including cross-training across additional responsibilities in Trading Services Business Unit Risk.
• 10% travel required

What you have

To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required:

• Associate degree required; Bachelor’s degree preferred
• Series 7, 63, 24, 4 required; Series 3 required within six months of hire; Series 34 preferred
• At least 5 years of experience in financial services supervision, risk management, regulatory matters, compliance, controls, or a closely related discipline.
• Knowledge of self-directed brokerage, active trading, the markets, thinkorswim platforms, complex trading products and strategies, margin, options, futures, and trader education or engagement activities.
• Prior leadership, team management, coaching, mentoring, or quality-control experience with demonstrated ability to build trusted relationships and navigate difficult conversations involving sensitive or consequential supervisory concerns.
• Demonstrated experience analyzing risk, identifying areas of concern, and applying sound judgment to resolve supervisory or compliance-related matters.
• Experience reviewing client interactions including dialogue model coaching, sales referral practices, electronic communications, supervisory alerts, or related control activity.
• Ability to interpret and apply regulations, firm policies, procedures, and supervisory expectations to complex or evolving business activity.
• Ability to make independent decisions, manage ambiguity, prioritize competing work, and consistently follow through in a fast-paced environment.
• Strong written and verbal communication skills, including the ability to document decisions and present issues, risk assessments, and recommendations to leadership.
• Strong organizational, analytical, problem-solving, and stakeholder-management skills.

Preferred:

• Bachelor’s degree in Business, Finance, Accounting, or related discipline.
• Experience developing or enhancing supervisory procedures, controls, testing, reporting, metrics, and governance routines.
• Experience using call recordings, transcripts, electronic-communications surveillance, workflow tools, data analysis, or exception reporting to identify risk trends.
• Experience supporting public appearances, educational events, internal training, or communications review in a broker-dealer environment.

In addition to the salary range, this role is eligible for bonus or incentive opportunities