Sr Specialist - Software Development & Engineering

Your Opportunity

Schwab remains committed to providing increased visibility to career growth opportunities and job requirements. This posting announcement is part of increased transparency and while all qualified applicants will be reviewed and considered, this organization has a preferred candidate identified for this role.

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

Schwab Technology Services enables the future of how clients manage their money by providing innovative and reliable technology products and services as part of our ongoing commitment to democratize access to investing and financial planning

​​The Sales and Service Technology organization is forward leaning that follow agile methodologies.  This position will be responsible for design, implementation and tier II support of the CRM applications on Salesforce platform within the Sales and Service Technology portfolio.  The CRM Salesforce instance requires integration to several enterprise data domains. As such experience with enterprise integration patterns and security mechanisms to integrate CRM with backend systems is required. This position will interact with business stakeholders and technology counterparts across many areas of Schwab requiring availability 24 x 7 to help production support for all related systems. ​ 

This position calls for developing best practices software system to support CRM implementation for Retail Salesforce orgs.  Responsibilities include, but are not limited to: 

• Provides technical expertise, analyzes and evaluates code issues and provide guidance 
• Design and develop solutions on CRM Salesforce platform integrating with backend systems working closely with our development, QA, product teams and Architects 
• Sizing and estimates of design solutions, evaluate design options, assess risks/issues 
• Actively participate in design reviews discussions and influencing technical & business teams 
• Demonstrate technical leadership to ensure successful implementation of CRM Salesforce projects 
• Implement solutions to meet security standards 
• Application change impact analysis   
• Proactive analysis of platform architecture and process improvement 
• Provide best practice design recommendations on Salesforce platform development 
• Ensure timely delivery of project deliverables 
• Providing Tier 2 support for production issues, including fixes across platforms and on-call responsibilities working with production support team to ensure 24x7 availability of production systems 

What you have

To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications:

•Proven experience in Salesforce design and development (4-6 years)

•Proven experience leading Salesforce development project

•Solid understanding of Salesforce platform features
•Expertise in Salesforce Configuration, Workflow, Triggers, Visualforce, Apex coding and batch
•Experience implementing Salesforce UI on Lightning
•Expertise in integration of Salesforce with backend systems synchronous and asynchronous
•Experience in automated build deployment
•Experience in Java/J2EE technology stack and distributed computing
•Experience with SQL scripts and Unix systems
•Experience in enterprise integration patterns and security mechanisms

Preferred Qualifications:

•Ability to lead development project in an enterprise setup with in a fast-paced, dynamic agile environment

•Ability to use best practices and knowledge to navigate thru product delivery
•Experience with Agile/Scrum development methodology and tools
•Experience interfacing with business partners at various levels
•Demonstrated ability to understand the business functions that the team supports
•Ability to work independently as well as the ability to lead/coach junior team members
•Responsible for active team engagement under the guidance of Tech lead/Manager
•Track record of being detailed oriented; a self-starter having deliverables with minimal defects
•Must be able to quickly grasp complex concepts and learn new technologies
•Excellent problem solving and troubleshooting skills, coupled with a desire to take on responsibilities; solutions oriented
•Experience supporting production operations in a high-availability environment
•Excellent written and verbal communication skills, including the ability to explain complex system interactions to technical and business teams
•Strong interpersonal, influencing, prioritization, decision making skills

Job Sub-Family Specific Competencies:

• ​​​​​​​​System Design and Architecture​ - ​Implementing concepts for system design, ensuring compatibility with cloud architectures, and utilizing adaptive approaches for lifecycle models and methodologies​

• ​​Software Release and Deployment​ - ​Managing the deployment of software updates while ensuring compliance with safety, security, and quality standards​

• ​​Software Development​- ​Implementing standards, processes, and methods to create, test, and verify software components, ensuring reliability and resolving operational problems and bugs​

• ​​Software Design and Specifications​ –​Developing software solutions that meet requirements using established design principles and standards, employing predictive or adaptive design techniques, including plan-driven or iterative/agile approaches​

• ​​Analytical Thinking​ – ​Approaching a problem by using a logical, systematic, sequential approach​

• ​​Application Maintenance and Support​ – ​Delivering effective management and technical services to address technical issues and minimize disruption to application users​

In addition to the salary range, this role is also eligible for bonus or incentive opportunities