Sr Manager, Systems Engineering Lead

Your Opportunity

Schwab remains committed to providing increased visibility to career growth opportunities and job requirements. This posting announcement is part of increased transparency and while all qualified applicants will be reviewed and considered, this organization has a preferred candidate identified for this role.

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location.

Lead the SRE, observability, and cloud modernization strategy for mission-critical BPMT applications and platforms. This role will drive adoption of SRE best practices, lead platform migrations to OpenShift, and GCP, establish enterprise observability standards, and provide technical leadership to modernization initiatives to improve availability, resiliency, and operational excellence.

Responsibilities :

• Lead and develop a team of SREs supporting mission-critical applications and platforms.
• Define and execute the strategic roadmap for high availability, resiliency, platform modernization, and operational excellence.
• Drive adoption of SRE and observability best practices including SLIs, SLOs, error budgets, incident reviews, and production readiness assessments.
• Establish engineering standards for scalability, resiliency, disaster recovery, and high availability.
• Lead platform migration initiatives that include on-prem to PCF,  OpenShift Cloud Platform, and Google Cloud Platform (GCP).
• Partner with application development, infrastructure, security, and architecture teams to deliver resilient cloud-native solutions.
• Establish monitoring standards and practices that enhance observability, reduce alert fatigue, and ensure production environment stability.
• Build strong partnerships across engineering, product, architecture, infrastructure, and business teams.
• Mentor and develop engineering talent while fostering a culture of learning, ownership, and continuous improvement.
• Demonstrated Problem Solving and Decision-Making skills, with the ability to synthesize complex reliability, incident, and delivery information into actionable recommendations.
• Demonstrated Communication skills, including the ability to explain complex technical concepts, reliability outcomes, dependencies, and risks to technical teams and executive stakeholders.
• Experience establishing and operating a recurring program governance cadence that includes risk and dependency reviews, milestone tracking, and executive status reporting.

What you have

To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications :

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
• 10+ years of technology experience supporting complex, highly available enterprise systems.
• 5+ years of leadership experience managing engineering, SRE, operations, or platform teams.
• Strong understanding of Site Reliability Engineering (SRE) and observability practices.
• Experience supporting technology programs in financial services or another highly regulated industry.
• Experience implementing AIOps and advanced operational analytics.
• Knowledge of security, compliance, and risk management practices in cloud environments.

Preferred Qualifications :

• Hands-on experience with observability platforms such as Splunk, Moog soft,  Grafana, OpenTelemetry, or equivalent technologies.
• Experience in designing and operating containerizing platforms, including OpenShift and Google Kubernetes Engine (GKE).
• Experience with AIOps and automation.
• Experience building and maintaining CI/CD pipelines, GitHub Actions, Infrastructure as Code (Terraform, Helm, etc.), and deployment automation.

In addition to the salary range, this role is also eligible for bonus or incentive opportunities