Senior Manager, Product Strategy Business Operations
Your Opportunity
thought meets creative problem solving, helping us “challenge the status quo” and
transform the financial services industry together.
We are building a next-generation Product Strategy organization to strengthen how the
firm designs, delivers, and monetizes products across Schwab brokerage, Schwab
Bank and Schwab Asset Management. This effort will establish a more integrated and
disciplined approach to product strategy, execution, and performance management,
enhancing our ability to bring innovative offerings to market, optimize product
economics, and scale efficiently across the enterprise. The organization will introduce
clearer product ownership, stronger alignment across business units, and more
consistent operating processes to accelerate growth, improve client outcomes, and
position the firm for long-term competitiveness in an evolving financial landscape.
Our strategy is grounded in our company’s “Through Clients’ Eyes” approach,
keeping client needs at the center of how we design, deliver, and scale products across
Schwab. Our mission is to build a more disciplined, insight-driven Product Strategy
function that connects priorities across the enterprise, strengthens product economics,
and improves client outcomes. We operate through structured planning, data-driven
analysis, clear governance, and strong cross-functional partnership, helping Schwab
bring the right products and capabilities to market with greater focus, speed, and
accountability.
serves as a member of the Product Strategy Operations team, which is focused on
strengthening the management discipline that guides Schwab’s product agenda. The
establishes product strategy, business-case standards, and operating cadence; and
supports portfolio governance and cross-product alignment across the firm. This role will
partner with Product Heads, the Product Strategy PMO, Business Data Management,
and enterprise stakeholders (including Retail, AS, Schwab Bank, and Schwab Asset
Management) to ensure strategic priorities are clearly defined, coordinated, and
progressing effectively.
Competitive Analysis
•Develop competitive landscape views that assess market size, category
momentum, relative share position, priority client segments, and unmet needs.
•Evaluate competitor performance across client proposition, capabilities, pricing,
economics, and distribution to identify where Schwab leads, is at parity, or faces
a meaningful gap.
•Support structured SWOT assessments that identify product strengths,
weaknesses, opportunities, and threats across market, client, technology,
regulatory, and competitive dimensions.
•Translate SWOT findings into strategic implications, including where Schwab
should defend advantages, close material gaps, and pursue high-value
opportunities.
•Prepare quarterly product reviews that connect financial performance, portfolio
health, emerging risks, and execution against committed outcomes.
•Summarize revenue and key drivers, what is working or not working, potential
threats, initiative KPI status, and required 90-day actions, owners, and follow-
through.
•Support a semi-annual pricing and fee review discipline that evaluates Schwab’s
pricing position relative to competitors, client value, client behavior,
differentiation, and market conditions.
•Frame the revenue, NNA, trading volume, asset, client-risk, capital, and P&L
implications of maintaining, increasing, reducing, tiering, restructuring, or
simplifying pricing.
•Develop clear pricing recommendations with quantified business impact and an
accountable execution plan.
•Work with Finance and business owners to define direct-cost tagging, allocation
rules, FTP methodology, ownership, and governance before expanding product-
level P&Ls.
•Build product-level profitability models to improve transparency and support more
informed financial decision-making.
•Deliver product profitability reporting in a clear, consistent format through an
automated solution.
What you have
What you have
•5+ years of experience in strategy, product management, consulting, or financial
services.
•Familiarity with financial markets, investment products, or fintech ecosystems,
with a willingness to deepen subject matter expertise over time.
•Demonstrated ability to support cross-functional initiatives in complex
organizations.
•Exposure to product strategy, platform strategy, or enterprise transformation
initiatives preferred.
•Solid analytical, problem-solving, and communication skills, with the ability to
structure issues and synthesize recommendations.
•Working knowledge of product economics, including pricing, margin dynamics, or
funding considerations.
•Ability to partner with data analytics teams or use data-driven insights to inform
planning and strategy.
•Ability to manage multiple priorities and contribute effectively in a fast-paced,
evolving environment.
•Interest in continued professional development in leadership, strategy, or data
analytics is valued.
•Bachelor’s degree required; MBA or equivalent advanced degree strongly
preferred.
•Academic or professional focus in business strategy, finance, economics, or
technology related disciplines.
•Proven ability to apply structured problem-solving and analytical frameworks
in complex environments.
What’s in it for you
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance