Senior Manager, Crypto IT Risk Application Owner

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s). This will be a hybrid Monday- Friday standard business hour position. The hybrid model currently is 4 days a week in-office, Fridays from home. 

Enterprise and Operational Risk Management (EORM) effectively identifies, measures, and manages risk across all subsidiaries and affiliates to support Schwab’s strategic and business objectives. The Risk Technology and Application Management team within EORM manages several risk management technology areas and applications for the company, including a growing number of technology products that support risk programs across Corporate Risk Management including cryptocurrency.

What you’ll do:

The Senior Manager position is an individual contributor role within the Risk Technology and Application Management organization supporting cryptocurrency risk applications. This opportunity will require a dynamic and engaging professional to further support improvement of Schwab’s current state product management practices, while enabling our future state risk frameworks, processes, and associated technologies to be realized. This position provides a high-visibility opportunity to influence innovation, Agile adoption, and implement business-critical change in a rapidly evolving regulatory environment.

Key Responsibilities:

• Act as a Product Owner for the Scrum teams that develop the Corporate Risk Management technology solutions that you are accountable for:

• Assist in developing a strategy and roadmap to evolve risk management crypto applications to support Corporate Risk Management and firm business objectives.
• Serving as subject matter expert for business partners and technology providing direction and prioritization of outcomes and working through the implementation of the Crypto Risk application including enhancements and issues.
• Conduct interviews with internal stakeholders; manage feedback to gain insights into future product opportunities.

• Function as Product Owner and utilize appropriate methodology to collaborate with development and QA teams to manage implementation of technology projects, as needed.
• Elicit, identify, document, and refine requirements from business problems to detailed user stories and acceptance criteria including technical requirements
• Develop a fast-paced product development culture to create, test, release, and measure product value
• Meeting, building relationships, and gathering requirements from various stakeholders and documenting those requirements in a manner consistent with department standards
• Work with CRM Strategy, planning and analytics teams to develop and manage requirements for metrics to capture product adoption

• Assist with onboarding cryptocurrency risk technology products:

• Define and implement product management best practices in areas such as: Product Governance, Access Management, Information/Documentation Management, Data & Reporting, and Technology management
• Understand and implement vendor hosted AI solutions to advance the future of risk applications
• Research, analyze and process data from applications for audit, regulatory exams or other asks

This is a summary only and duties and responsibilities may be changed from time to time, or over time.

What you have

Required Qualifications:

• 5-10 years of product management/business experience related to Cryptocurrency and risk functionalities
• 5+ years as a technical product owner
• 3+ years of experience with bank, brokerage, or financial services
• Technical understanding of agile methodology and SDLC process
• Independent judgment with strong analytical skills
• Strong written, verbal communication and interpersonal skills with proven ability in communicating with different business partners
• Self-motivated and able to bring projects to conclusion
• Highly responsive, leveraging ability to multi-task, work efficiently and meet tight deadlines
• Risk Management experience including AML, Fraud, and/or Sanctions
• Sound judgment, planning, project management and organization skills
• Demonstrate business acumen and the ability to apply technology solutions to solve business problems
• Bachelor’s degree required

Preferred Qualifications:

• Advanced programming experience utilizing Python and SQL
• Knowledge of evolving crypto regulations and enforcement typologies
• Cryptocurrency Certifications, such as ACAMS CCAS or CFCS C2SD
• Experience using SAS
• Understanding of technology data structures and reporting tools
• Knowledge of PowerApps
• Familiarity with tools such as Notabene, Chainalysis or TRM Labs is a plus

What you’ll get:

• Everyday Wellness: Healthy Rewards, Onsite Fitness Classes, Healthy Choices, Wellness Champions
• Financial Fitness: 401k Match, Employee Discounts, Personalized advice, Brokerage discounts
• Work/Life Balance: Sabbatical, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer
• Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships
• Not just a job, but a career, with an opportunity to do the best work of your life