Business System Analyst

Your Opportunity

Schwab remains committed to providing increased visibility to career growth opportunities and job requirements. This posting announcement is part of increased transparency and while all qualified applicants will be reviewed and considered, this organization has a preferred candidate identified for this role. 

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

Schwab Technology Services enables the future of how clients manage their money by providing innovative and reliable technology products and services as part of our ongoing commitment to democratize access to investing and financial planning.

The Workplace Services team is hiring a Business Systems Analyst to support and evolve EquiView, Schwab’s equity compensation platform. In this role, you will translate business needs into clear, testable requirements and workflow designs, partnering closely with product, engineering, SRE, database, and release teams. You will help shape EquiView features such as reporting and forecasting, ensure end to end quality from backlog through production change windows, and drive clarity across complex workflows. Success looks like strong EquiView domain knowledge, well framed user stories, reliable releases, and measurable improvements in system stability and user outcomes.

Key Responsibilities:

-Requirements & Backlog: Elicit and document business/system requirements for EquiView features, translate into epics/user stories with acceptance criteria, and maintain a prioritized backlog.

-Process & Systems Analysis: Produce end‑to‑end process flows and system diagrams across EquiView, dependent databases, batch/reporting workflows, and integrations; capture upstream/downstream impacts.

-Quality, Observability & Readiness: Define test conditions and “done” criteria; partner with SRE/engineering to ensure logging, dashboards/SLOs, and alerts are in place; coordinate UAT and sign‑offs.

-Change & Release Support: Support production change planning and communications, documenting impacts, validation steps, and rollback considerations.

What you have

Required Qualifications 

▪ Executes strategies to safeguard business assets by integrating current best practices
▪ Implements advanced strategies to generate deeper data insights
▪ Utilizes analytics tools to generate impactful graphical data representations
▪ Applies measurement systems to assess performance and address process issues
▪ Optimizes planning and development through advanced tool integration
▪ Executes predictive and adaptive methodologies to improve stages of the product development life cycle
▪ Deploys effective program management tactics to manage interrelated projects and overcome operational hurdles
▪ Validates requirements and constraints to support effective development and operations

Preferred Qualifications

▪ Conducts in-depth analysis, evaluates factors, and influences decisions with insights
▪ Ensures stakeholders has the necessary information for informed decisions
▪ Networks with key stakeholders to exchange insights and foster cooperation
▪ Analyzes market dynamics, provides guidance to peers, and aligns work with business goals
▪ Analyzes trends and preferences to enhance customer experiences
▪ Acts as a resource for colleagues by providing insights and support
▪ Seeks diverse perspectives for a comprehensive understanding of issues
▪ Trusts colleagues to manage outcomes
▪ Anticipates consequences of situations and acts to prepare for contingencies in assigned tasks
▪ Identifies opportunities for process improvements and implements creative solutions
▪ Influences team quality and effectiveness with decisions
▪ Verbally presents ideas confidently, ensuring mutual understanding
▪ Builds credibility with expertise, transparency, and confidentiality
▪ Delivers powerful messages with persuasive language to drive viewpoint adoption

▪ Chooses effective methods to reach ambitious goals and measure outcomes
▪ Applies specialized expertise to support initiatives that optimize performance
▪ Writes concise, well-structured, and engaging business documents

• Analytical Thinking – Approaching a problem by using a logical, systematic, sequential approach
• Attention To CommunicationAttention To CommunicationAttention To CommunicationAnalytical Thinking - Approaching a problem by using a logical, systematic, sequential approach
• Attention To Communication - Ensuring that information is passed on to others who should be kept informed
• Business Risk Management - Protecting the integrity of the business, its products and services, and end-users by through a structured risk management framework
• Analytical Thinking – Approaching a problem by using a logical, systematic, sequential approach
• Data Analysis – Deriving insights from data sets that enable informed decision making and action toward organizational effectiveness and efficiency
• Requirements Management – Streamlining requirement analysis, organization, and validation for efficient development and operation throughout the life cycle