Sr Manager, Training

Your Opportunity

At Schwab, you’re empowered to make an impact on your career.  Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location

The STR Facilitation Sr Manager is responsible for the holistic management and/or execution of the Service Training programs in CS&S.  Focus will be on ensuring that the requirements of the programs and associated projects are delivered, success is measured, and results are appropriately sustained. Sustaining a high level of process efficiency through maximized operational effectiveness, program management, relationship building, and subject matter expertise is a critical responsibility of this role. The Sr Manager is responsible for the adherence to corporate policies and procedures working closely with HR and Compliance Business Partners. This role is a People Leadership role actively supports the advancement of learning capabilities through coaching and development of Facilitation Sr. Specialists and Managers. The Sr. Manager will need to drive performance in a culture of accountability focused on key results.

As a Facilitation Sr Manager, you will have the opportunity to:

• Effectively communicate the Corporate vision and CS&S initiatives.
• Motivate and inspire team members with regards to achievement of corporate, business, and personal goals.
• Hold self and Team accountable to tangible outcomes in support of STR and CS&S objectives.
• Create a collaborative and engaged team environment where best practice sharing is valued and encouraged.
• Develop talent by providing targeted coaching process to inspire behavioral improvement and development through regular observations and feedback.
• Maintain a business ownership mentality through strategy, planning, process improvement and execution.
• Identify gaps in business model, maintain a solution mindset and tenaciously breakdown barriers to positive business outcomes.
• Clearly understand all aspects of businesses goals, policies and procedures, working closely with internal team members, business partners and other stakeholders to ensure the solutions meet or exceed business objectives.
• Continually evaluate the operating environment and business model to identify opportunities for innovation and improve business processes.

What you have

To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

• FINRA Series 7, 63 or 66, 9/10 or 24 licenses required.
• Excellent verbal and written communication skills and strong facilitation skills
• Strong adaptability skills
• Proven experience leading teams and managing several tasks simultaneously.
• Solid mentoring background, employee development skills, understanding of teaching processes, coaching processes, and varying adult learning styles.
• Strong knowledge of the securities industry and investment vehicles.
• Self-directed, self-motivated, and able to work independently on a variety of tasks.
• Excellent time management and organizational skills.
• Excellent analytical abilities as demonstrated by gathering, analyzing, and delivering information in both verbal and written formats.
• Strong partnership skills to work effectively with colleagues and business partners’ cross-site in a fast-paced, results oriented culture.

In addition to the salary range, this role is eligible for bonus or incentive opportunities.