Sr Manager, Business Unit Risk (PL)

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Operations Control is a centralized 1st Line of Defense team responsible for guiding and executing enterprise risk management practices across Operations. Operational Control strives to assist Operational Services in mitigating risk through a well-balanced control environment. Our mission is to protect the client and firm by partnering with businesses and technology to create a strong control environment. We offer a variety of enterprise-wide control services that balance efficiency, cost, and risk while ensuring regulatory and corporate policy requirements are met.  

This Senior Manager (PL) position on the Operations Control Risk Team (OCRT) will lead a team that provides support for risk management at the business unit level within Operational services. The team manager will lead a team who supports the enterprise risk framework by managing Risk and Control Self Assessments (RCSA), Plans of Supervision (POS), testing and audit support, issue management, and partnering with team members and business leaders to implement adherence to policy and standard requirements.  The OCRT Senior Manager (PL) will drive the risk activities for Schwab’s Operational Services business units in support of internal and external channels.

As a Senior Team Manager, Operational Controls, your responsibilities will include, but not be limited to, the following activities

• Lead a team to oversee the Risk & Control Self-Assessment (RCSA) process within Operational Services.
• Identify and measure control improvement opportunities (including adjustments to RCSA documentation) by taking information from multiple sources such as internal and external audits, regulatory findings, errors, etc. 
• Promote and enhance the use of data analysis and reporting to identify trends and anomalies in risk management across Operations. 
• Assist in addressing issues identified in testing conducted by our lines of defense groups. This includes gathering facts, developing responses, and partnering to generate management action plans that promote a sustainable and effective control environment for Operations.  
• Assist in the creation and communication of materials that are shared as part of our 1st line Risk Forum, lines of defense, and in discussion with regulators.  
• Collaborate with Operations to design a robust and dynamic control environment for Operations. This includes drafting control implementation strategies to ensure effectiveness of our control environment remains intact.  
• Take part in risk and control transformation sessions, incorporating new firm-wide guidance and technology into your team’s day-to-day work and interactions with our business partners.  
• Cultivate and maintain a high level of employee engagement by establishing a work environment that allows individuals to flourish. 
• Take a risk-based approach to prioritizing the critical and high value work to support Operations with a strong control environment.
• Drive team strategy and engagement. Cultivate and maintain a high level of employee engagement by establishing a work environment that allows individuals to flourish.
• Build strong partnerships with members of Operations Control, Operational Services, and our Lines of Defense to support Enterprise objectives.
• Ownership and accountability of actionable, strategically-aligned results, carefully balancing high-velocity execution while creating high-quality, risk-based, sustainable, and scalable supervisory solutions to mitigate risks and reduce issues.
• Leverage business analysis skills to identify and influence opportunities to enhance automated controls or processes, where necessary, through participation in shaping the initiative requirements.
• Building strong relationships with business partners within all three lines of defense.

What you have

To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications:

• 5+ years of experience in the financial services industry required
• Strong knowledge and experience with FINRA Rule 3110 for written supervisory procedures
• Two years relevant experience (i.e., operational risk, risk management, business analyst, project management and/or change management role)
• Five or more years of management experience preferred
• Bachelor’s degree required

Preferred Qualifications:

• Strong history of control creation, especially those that are automated or preventative 
• Demonstrated ability to lead, participate, and maintain focus on multiple initiatives and prioritize based on regulatory risk and business needs
• Strong proficiency in Microsoft Office tools (PowerPoint, Excel, Word), and other collaboration tools such as SharePoint, JIRA, and Confluence preferred.
• Excellent understanding of the relationship between risks and the role controls play in managing and mitigating risk
• Proficiency in risk and control data analysis, in particular, the ability to incorporate and understand mass information from a variety of sources to recommend a course of action;  
• Strong problem solving, organization, negotiation, and relationship management skills 
• Excellent oral and written communication skills; 
• Audit experience preferred
• Profession certifications such as CPA, CIA, CISA, FRM preferred 
• Series 7, 9/10 and/or 24 licenses preferred 

In addition to the salary range, this role is also eligible for bonus or incentive opportunities