Senior Manager – Banking and Trust Services (BTS) Compliance

Your Opportunity

Schwab remains committed to providing increased visibility to career growth opportunities and job requirements. This posting announcement is part of increased transparency and while all qualified applicants will be reviewed and considered, this organization has a preferred candidate identified for this role.

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location.

Within Compliance, we support our Business Partners in achieving their strategic priorities by promoting principles and practices that reinforce client trust and safeguard the integrity of the Firm. This work includes providing advice and guidance on applicable federal and state rules and regulations, supervisory systems, policies, and procedures; monitoring compliance with regulatory requirements and Company policies and procedures; and advising on changes to rules, regulations, and the broader regulatory environment.

The BTS Compliance team is seeking a Senior Manager to support a range of Compliance programs. In this role, the Senior Manager will provide compliance support, advice, guidance, and effective challenge across areas including, but not limited to, Banking and Trust Services, Investor Services, Wealth & Advice Solutions, Charles Schwab Investment Management, Retirement Plan Services, and Enterprise Operational Risk Management. The role will help ensure alignment with applicable regulatory requirements, support the evolution of Compliance programs, and promote effective risk identification, oversight, and monitoring.

What you are good at:

• Provide compliance advice and guidance, consistent with Corporate Compliance Standards, on enterprise-wide Compliance Program activities, including policies, procedures, controls, and related governance expectations.
• Redesign the Company’s annual LM-10 process by strengthening governance, enhancing controls, and ensuring the program remains scalable, sustainable, and aligned with applicable requirements.
• Lead the Regulation O Compliance Program by providing oversight, serving as the primary point of accountability for ongoing compliance activities, and supporting effective management of regulatory requirements and associated risks.
• Play a key role in establishing the compliance oversight framework for the Financial Holding Company Compliance Program, including designing and implementing monitoring activities to support effective assessment and oversight of regulatory requirements.
• Provide ongoing oversight and monitoring of first-line activities, related reporting, and operational data to identify and escalate risks that may exceed the Company’s established Compliance risk appetite.
• Identify, escalate, and track emerging Compliance risks, regulatory developments, and relevant industry trends.
• Build collaborative relationships and maintain effective points of contact with Compliance subject matter experts and Business Partners to drive continuous process improvement and support timely, well-substantiated responses to related inquiries.

What you have

To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications

• Bachelor’s degree or equivalent experience, with a minimum of 5 years of compliance or risk experience within the banking or broader financial services industry; banking experience is strongly preferred.
• Strong knowledge of compliance principles, risk and control frameworks, and compliance program management.
• Demonstrated analytical abilities, forward/strategic thinking, a proactive approach to assignments, and proven problem-solving skills.
• Strong communication, risk articulation, collaboration, and influencing skills, with a demonstrated ability to work cross-functionally and drive alignment among diverse stakeholders.
• Ability to work independently while contributing effectively within a geographically dispersed team environment.
• Exceptional attention to detail, thoroughness, sound judgment, sense of urgency, flexibility, and ability to perform effectively in a dynamic, fast-paced environment.
• Proficiency with Microsoft Office tools, including Excel, Outlook, PowerPoint, and SharePoint.

You demonstrate these behaviors:

• Forward Thinking: The ability to anticipate consequences of situations and take appropriate action to be prepared for possible contingencies.
• Thoroughness: Ensuring your and others’ work and information are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure agreements and commitments have been fulfilled.
• Adaptability: The ability to function effectively when under pressure and maintain self-control in the face of hostility or provocation.
• Flexibility: Demonstrating openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things.
• Building Collaborative Relationships: The ability to develop, maintain, and strengthen partnerships with others inside or outside of the organization who can provide information, assistance, and support.
• Thinking Broadly: Understanding how risks and solutions may impact all business units and functions across CSC.

In addition to the salary range, this role is also eligible for bonus or incentive opportunities