Senior Manager - AS Investigations

Your Opportunity

Schwab remains committed to providing increased visibility to career growth opportunities and job requirements. This posting announcement is part of increased transparency and while all qualified applicants will be reviewed and considered, this organization has a preferred candidate identified for this role.

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location.

Financial Crimes Risk Management (FCRM) is a division of Corporate Risk Management and is committed to following all laws and regulations governing the identification and reporting of suspicious activity. FCRM’s goals are to safeguard the firm’s assets and make Charles Schwab the most trusted leader in the financial services industry.

Our team is looking for a Senior Manager of Advisor Services Investigations to independently perform and manage complex financial crimes investigations on Registered Investment Advisers using Schwab’s Advisor Services custody platform. In this role you will be responsible for completing investigations in a timely manner and providing detailed presentations of cases to key business and
oversight partners on a weekly basis. You will develop important relationships with key business
partners, including Relationship Management, Business Line Risk Management and Legal Counsel to
collaborate on difficult investigations and interact with law enforcement and securities' regulators
regarding investigative steps taken on completed cases, as necessary.

What you are good at:
• Effectively conducting high-profile and complex investigations while meeting regulatory
timelines.
• Meticulously collecting and documenting all relevant evidence to support decisions and
outcomes of cases.
• Leading and conducting interviews with Principals of Registered Investment Advisors to
address risk-related issues that have been uncovered.
• Working closely with Relationship Management, Service and Business Risk partners during the
investigation process.
• Composing comprehensive, detailed investigative reports outlining the investigative steps,
research conducted and resolution.
• Providing proactive updates on major, high-profile, and/or high-loss cases, and presenting
detailed case overviews to business partners on an ongoing basis.
• Demonstrating excellent oral and written communication skills, with an emphasis on
interviewing and interrogation techniques.
• Preparing Suspicious Activity Reports (SAR) in a timely manner with minimal errors/edits
• Identifying risk and control gaps during the investigative process and communicating findings
to management. Proposing updates to guidelines and procedures, as needed.
• Occasionally supporting other Fraud, AML and CDD teams in detecting and investigating other
suspicious activity, including account takeovers, impostors, new account fraud, trading-related
activity, international activity, third-party money movement, rapid fund movement, etc.

What you have

To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications

• Experience performing investigations on Registered Investment Advisors and understanding
the associated financial crimes and compliance risks.
• At least 5 years of professional experience working in a fraud, compliance or risk environment
within the Financial Services industry and/or financial investigations experience in Federal,
State or local law enforcement.
• In-depth understanding of broker-dealer products and operation processes.
• General understanding of the Bank Secrecy Act (BSA) and Investment Advisers Act of 1940.
• Ability to multi-task and work in fast-paced, high pressure environment

• Knowledge of alternative investments, organizational policies and procedures, products and
services strongly desired.
• Motivational leadership that inspires colleagues and adapts to change
• Strong research, analytical and problem resolution skills; strong interpersonal, influencing and
facilitation skills
• Proficiency in MS Office suite, especially Excel, required.
• Knowledge of internal Schwab applications is a plus.
• Bachelor's degree and/or equivalent experience.
• Series 7, 8, 9, 10 and/or 24 desired.
• Certified Fraud Examiner (CFE), Certified Anti Money Laundering Specialist (CAMS), Certified
Financial Crime Specialist (CFCS) and related designations a plus

In addition to the salary range, this role is also eligible for bonus or incentive opportunities