Senior Manager, Enterprise Risk Management

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

Enterprise Risk Management (ERM) Strategy and Governance is a core department within the Enterprise and Operational Risk Management (EORM) organization and is responsible for developing, implementing, maintaining and continuously improving Schwab’s ERM Program. ERM Strategy and Governance supports Schwab in managing and mitigating risks within risk appetite across risk categories using a consistent risk management process that enables effective risk identification and assessment, response, measurement and monitoring, and reporting and escalation through Schwab’s integrated risk governance structure. 

We are seeking a dynamic and adaptable Senior Manager, ERM to join our team. Under the direction of the senior program owner, this role supports the strategic and day-to-day execution of the New Products and Services Risk Management program. The role requires a proactive approach to learning new areas of business, contributing to projects outside of the immediate scope, and collaborating with cross-functional teams to meet Corporate Risk Management (CRM) objectives.

What you’ll do:

• Support the administration and continuous improvement of the New Products and Services Risk Management program; this includes ownership of program governance and execution, development and delivery of program training and reference materials and management of program tools.
• Refine and execute the multi-year roadmap for the New Products and Services Risk Management program in partnership with key business partners.
• Quickly assess and develop expertise in new product offerings, business models, and enabling technologies to effectively advise, challenge, and oversee product risk assessments.
• Provide secondary support to the senior director leading the New Products and Services Risk Management program by advising, overseeing, and challenging product risk assessment activities with product teams and CRM risk verticals.
• Prepare presentation decks that effectively communicate risk program objectives, promote training and awareness, and highlight success metrics for audiences at all levels of the organization.
• Support technology enablement across risk programs, including sourcing business requirements, supporting testing and deployment, and managing related change implementation.
• Support quality assurance and adherence monitoring across risk programs, including assuring the appropriate risk response and remediation.
• Engage with internal audit, executives, external parties, and regulators, and support the remediation of internally identified and regulatory issues related to EORM.

Location & Work Arrangement: This hybrid role requires four days per week in the office and one remote workday. Candidates must live in, or be willing to relocate on their own to the listed locations.

Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

What you have

To ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have.

Success attributes for this role include strong attention to detail, sound problem-solving skills, and the ability to operate effectively in an increasingly complex and fast-changing environment. You possess solid organizational skills, comfort with ambiguity, and the judgment to manage shifting priorities with focus and flexibility. A successful candidate is curious, adaptable, highly collaborative, and experienced in building effective partnerships.

Required Qualifications:

• Bachelor’s degree.
• 10+ years of work experience within a financial services environment.
• Extensive expertise applying risk management frameworks, methodologies, and tools within a financial services environment.
• Strong understanding of governance principles.
• Ability to rapidly assess and develop expertise in new products, services, technologies, and business models to provide effective risk challenge and oversight.

Preferred Qualifications:

• Strong interpersonal and relationship management skills, with the ability to build credibility and maintain productive partnerships across businesses and at all levels of the firm.
• Excellent presentation, visualization, and communication skills, with the ability to influence decisions and convey complex risk concepts to technical, business, and executive audiences.
• Ability to independently facilitate discussions, challenge assumptions, and drive alignment among stakeholders at all organizational levels.
• Strategic thinker with a bias for action and the ability to prioritize and manage multiple concurrent risk initiatives in a dynamic and evolving environment.
• Ability to exercise sound judgment and make informed decisions in response to evolving regulatory expectations, emerging risks, and business priorities.
• Proven ability to anticipate risks and obstacles, proactively develop mitigation strategies, and drive effective outcomes.
• Strong attention to detail.
• Comfort working in ambiguity and managing effectively in the face of shifting priorities.
• Intellectual curiosity and the ability to rapidly develop expertise in emerging technologies, evolving business models, and AI-enabled products to provide effective risk challenge and oversight.
• Outstanding collaboration skills with experience building cross-functional partnerships and influencing without direct authority.
• Expert-level proficiency in Microsoft 365 applications, including Excel, Word, PowerPoint, SharePoint, and AI-enabled productivity tools, with the ability to leverage technology to enhance risk analysis, reporting, workflow efficiency, and stakeholder engagement.