Sr Manager, Scrum Master Senior

Your Opportunity

Schwab remains committed to providing increased visibility to career growth opportunities and job requirements. This posting announcement is part of increased transparency and while all qualified applicants will be reviewed and considered, this organization has a preferred candidate identified for this role.

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

Schwab Technology Services enables the future of how clients manage their money by providing innovative and reliable technology products and services as part of our ongoing commitment to democratize access to investing and financial planning.

​​This role is responsible for leading the end-to-end delivery of strategic technology initiatives using Agile Scrum methodologies. Key responsibilities include sprint execution, stakeholder engagement, testing coordination, deployment planning, and post-production support.​ 

Key Responsibilities:

​​• Serve as scrum master for an Agile software development team(s) 
• Work with talented teams of engineers, architects, and leaders in an Agile environment 
• Encourage and drive the application of Agile principles and culture leading by example. 
• Engage stakeholders to validate and improve the efforts of the team. 
• Facilitate Agile ceremonies through preparation, moderation, and post-processing. 
• Identify possible risks to the project success and provide mitigation strategies. 
• Determine and appropriately disseminate team performance information. 
• Craft and improve the use of metrics to unify cross-team. effectiveness and communication with executive management. 
• Coordinate the resolution of impediments across organizational boundaries. 
• Emphasize value-driven delivery from a neutral place seeking to optimize the use of all available resources. 
• Coach and educate others so that they may effectively strive to realize the promises of Agile development​ 

What you have

To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications:

• Bachelor's degree in Science, Technology, Engineering, Mathematics (STEM), Business, or a related field, or an equivalent combination of education and experience. 
• 5-8 years of experience as a Scrum Master, Agile Coach, or Agile delivery professional supporting software development teams across the full development and operational support lifecycle. 
• Demonstrated ability to lead Agile teams in delivering complex initiatives while fostering continuous improvement, accountability, and team effectiveness. 
• Proven ability to solve complex delivery, process, and organizational challenges, including situations where precedent may not exist. 
• Works independently with minimal guidance and demonstrates strong judgment in managing priorities, risks, dependencies, and delivery commitments. 
• Serves as a mentor, coach, and trusted resource for team members, Product Owners, and Agile practitioners with less experience. 
• Applies Agile principles, industry best practices, and business knowledge to improve delivery predictability, product quality, and operational efficiency. 
• Demonstrated experience planning, organizing, hosting, and facilitating Program Increment (PI) Planning events, including cross-team dependency management, risk identification, capacity planning, and execution tracking. 
• Experience facilitating collaboration across geographically distributed teams and multiple organizational boundaries. 
• Experience leveraging AI-enabled tools to generate delivery insights, status reporting, team metrics, and process improvements. 
• Familiarity with modern software development practices and tools, including web application technology stacks, GitHub, GitHub Actions, Bamboo, and CI/CD methodologies. 
• Strong facilitation, communication, stakeholder management, influence, and conflict resolution skills. 
• Ability to identify, escalate, and remove impediments while driving alignment among engineering, product, architecture, and business stakeholders. 
• Experience leading Agile ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, Scrum of Scrums, and Release or Program Increment planning activities. 
• Experience managing and tracking cross-team dependencies, risks, actions, and milestones to ensure successful delivery of strategic initiatives.

Preferred Qualifications:

​​• Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), SAFe Agilist, or equivalent Agile certification. 
• Experience supporting large-scale enterprise technology organizations. 
• Experience working with distributed teams across multiple locations and time zones. 
• Familiarity with Agile metrics and continuous improvement practices, including velocity, cycle time, flow metrics, predictability measures, and team health indicators. 
• Experience supporting Salesforce, cloud, digital transformation, or other enterprise platform initiatives.​ 

Job Sub-Family Specific Compentencies:

• Agile Principles and Practices​ - Applying Agile principles and practices, focusing on iterative development, collaboration, and flexibility to deliver value to customers efficiently.​ 
• ​Analytical Thinking - Approaching a problem by using a logical, systematic, sequential approach
• Building Collaborative Relationships -  ​Ability to develop, maintain, and strengthen partnerships with others who can provide information, assistance and support​
• ​Interpersonal Effectiveness - ​The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others​
• Managing Change​ - Demonstrating support for innovation and organizational changes needed to improve organization’s effectiveness
• Supporting and Implenting Organizational Change
• Helping others to successfully manage organizational change

In addition to the salary range, this role is also eligible for bonus or incentive opportunities