Sr Manager, Digital Product Management

Your Opportunity

Schwab remains committed to providing increased visibility to career growth opportunities and job requirements. This posting announcement is part of increased transparency and while all qualified applicants will be reviewed and considered, this organization has a preferred candidate identified for this role.

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Charles Schwab's Digital Trading & Research Experience team builds key journeys and moments for millions of investors. We are responsible for defining, delivering, and optimizing the client-facing digital platforms with the right targeted client experience across channels and business lines. We work, think and approach problems differently than your traditional financial services firm, and seek to change both how Schwab operates and how the industry serves investors.  We are obsessed with solving customer needs, and collaborate across experience design, business, client service, operations, and technology teams across the enterprise to build digital tools and experiences that our clients can be passionate about.

We are looking for a Senior Digital Product Manager for the Digital Trading team within the broader Digital Retail organization to help us craft the future of Schwab’s Trading Research Experience. As part of the Trading Research Experience team, you will ensure that a client seeking to research various securities, such as stocks, ETFs, and mutual funds, can obtain the information that they need to support their trading behaviors through a cohesive, consistent, and accurate research experience. You will innovate, evolve, and refine the research experience based on understanding our clients’ behaviors and underlying need, by partnering with key vendors and internal partners to modernize and simplify our experiences, enhance existing features, and create new tools, all supported by and reflecting consistent and accurate market data.

As a Senior Product Owner, you will play a key role in the delivery of the Trading Research Experience by:

• Synthesizing client and stakeholder needs, user research, and technical requirements to effectively bring product vision to production in a client-facing solution
• Effectively leading web and mobile development scrum teams to ensure rigorous execution, facilitating on-time delivery of technical solutions which meet business and client needs
• Working closely with Experience Design teams to create intuitive experiences that meet our clients’ underlying needs
• Working closely with various market data teams to ensure that all experiences can be supplied by back-end data feeds which are timely, accurate, and performant
• Staying connected with stakeholders and end users throughout the design and delivery process
• Managing a roadmap and prioritizing a product backlog, including writing epics, user stories, and acceptance criteria, based on evolving business & tech priorities and user & stakeholder feedback
• Partnering with a broad variety of business partners, spanning client experience, marketing, compliance, product, field representatives, business leaders, and more
• Gathering and leveraging data, market research, and user research to drive informed decisions

What you have

• 4 years of experience in digital product management skills on a variety of digital experiences across web and/or mobile, ideally within a brokerage or financial services firm; familiarity with Schwab enterprise platforms and data services is a plus
• 4 years of experience with understanding client journeys, writing epics and stories, and partnering effectively with UX/UI professionals to jointly design the client experience
• 4 years experience as a PO leading a scrum team, working within Scrum framework and Agile development methodology
• Experience working with JIRA, Confluence, Drupal, Adobe Analytics, and PowerPoint; familiarity with Figma is a plus
• Effective relationship builder with high emotional intelligence, able to partner cross-functionally and work effectively with various personality types at all levels of the organization
• Strong communication skills, able to communicate complex messages and trade-offs and tell a compelling story
• Self-starter who is comfortable in a dynamic and fast-moving work environment, with the organizational skills to work on multiple projects in parallel
• Positive attitude and solid work ethic
• Good understanding of and experience with market data and financial services regulations is a plus

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.