Senior Manager Business System Analyst

Your Opportunity

Schwab remains committed to providing increased visibility to career growth opportunities and job requirements. This posting announcement is part of increased transparency and while all qualified applicants will be reviewed and considered, this organization has a preferred candidate identified for this role.

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location.

The BSA Senior Manager provides people leadership and operational oversight across the business organizations supported by the BSA function. This role is critical to ensuring day-to-day leadership, workforce planning, operational continuity, talent development, hiring coordination, and strategic guidance for the BSA organization. Key responsibilities include oversight of full-time employees and contractors, employee coaching and development, hiring and contractor management, workforce reporting and analysis, team communications, engagement activities, BSA allocation management, and cross-functional leadership partnership.

Without this leadership role, the organization would face increased operational risk, reduced employee support and development, delays in staffing decisions, diminished reporting and governance visibility, and reduced oversight capacity for strategic Tier 1 initiatives, including FSC Salesforce / Salesforce Marketing Cloud, Client Central Modernization, AI adoption, process improvement, and business analysis practice maturity.

This role supports the Sales, Service, and Marketing Technology area. Strong understanding of Client Central, Salesforce, Marketing Technology, and related business capabilities will be essential to successfully leading the BSA team and aligning resources to business priorities.

In addition to the Senior Manager’s technical expertise expectations, this role is responsible for the following people leadership accountabilities:

• Assess the technical knowledge, business acumen, and skill levels of team members to identify individual and team development needs.
• Provide coaching, feedback, and guidance to strengthen team members’ technical expertise, business understanding, and delivery execution.
• Promote knowledge sharing, collaboration, and consistent application of business analysis practices across the team.
• Create an environment of learning, growth, accountability, and engagement that motivates team members and enables them to reach their full potential.

What you have

To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications

• Bachelor’s degree in computer science or related field.
• 3+ years’ experience with Full Stack development.
• At least 3+ years of professional experience, working in Agile Scrum methodology and
expertise in back-end development activities.

• 2-5 years of experience building RESTful services and/or SOAP based APIs.
• Experience with cloud Services like Pivotal Cloud or AWS /Azure, and experience with Salesforce

• Developing against SQL like SQL Server/NoSQL systems like MongoDB, Web API and
RESTful service.
• Experience in design and developing user interfaces using JavaScript, Node.js is a plus
• Experience with GitHub actions, Splunk and cloud native development.
• You contribute to architectural design and documentation.
• You are self-directed and interact with technology and business partners at all levels.
• You should be comfortable in a fast-paced customer focused environment that
continually embraces the latest technologies and techniques.
• Strong diagnostic and problem-solving skills.
• Understanding of Agile software development principles along with experience
participating in Scrum-based delivery team.
Preferred qualifications:
• Experience with JavaScript libraries and frameworks such as Bootstrap, Node or similar
technologies.
• Experience with TDD & BDD a plus.
• Experience with test automation is a plus.

In addition to the salary range, this role is also eligible for bonus or incentive opportunities