Manager, Margin Services
Your Opportunity
Schwab remains committed to providing increased visibility to career growth opportunities and job requirements. This posting announcement is part of increased transparency and while all qualified applicants will be reviewed and considered, this organization has a preferred candidate identified for this role.
Our Opportunity:
Margin Services protects the firm from risk exposure by monitoring accounts to ensure compliance with FINRA, SRO and Schwab rules and regulations. Margin Services imposes trading restrictions on accounts for trade settlement violations. Margin services reviews money due, stock due and various risk reports. We handle inquiries from both internal and external clients regarding buying power, funds available and day trading.
What you’ll do:
• As the Margins Manager you will be the primary point of contact for managing the margin department’s support various functions with a focus on the aggregation of margin accounts
• Primary focus will be compliance with the Margins / Schwab bank processes and procedures
• Insure all service requests are addressed in a timely manner
• Insure all daily, weekly, and monthly reporting is completed in a timely manner
• Resolve margin-related issues with both internal and external clients.
• Explain and apply industry rules, regulations and policies.
• Enforce regulations and restrictions.
• Analyze credit, trade, cashiering reports to mitigate risk.
• Take inbound telephone calls from internal employees, external clients, and make outbound calls as appropriate.
What you have
• Minimum of 5 years experience processing PAASB service requests. With a solid knowledge of PAASB balance, position, auxiliary calculators, and transaction systems
• Strong verbal and written communication skills.
• Excellent customer service skills.
• Strong reconciliation skills and diligence in researching problem accounts.
• Interested individuals should have a Strong working knowledge of margin rules and formulas.
• Candidates must be flexible and comfortable with changing work duties.
• Strong organizational skills, attention to detail, and ability to multitask are critical.
• Ability to deliver complex information while maintaining a positive client experience.
• Work well in a collaborative team environment.
• Series 7 and 9/10 licenses required.
• PAASB Trading experience required.
Relevant Work Experience
• 5-7 years Schwab Margin and PAASB experience.
You demonstrate these behaviors:
• Customer Orientation: Quickly and effectively solves customer problems.
• Flexibility: Demonstrates openness to new organizational structures, procedures, and technology.
• Initiative: Identifies what needs to be done and takes ownership before being asked or required to, in addition to seeking out others involved in a situation to learn their perspectives.
• Results Oriented: Has a strong sense of urgency about solving problems and getting work done.
• Adaptability: Can effectively handle several problems or tasks at once.
What’s in it for you
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance