Business Systems Analysis, Sr Manager

Your Opportunity

Schwab remains committed to providing increased visibility to career growth opportunities and job requirements. This posting
announcement is part of increased transparency and while all qualified applicants will be reviewed and considered, this
organization has a preferred candidate identified for this role

At Schwab, our purpose is to help people invest and plan for their futures with confidence. Schwab Technology Services supports this mission by delivering innovative, reliable technology solutions that power how clients manage their money. 

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s). This role is expected to be in the office 4 days per week. 

The Compliance & Legal Vendor Technology organization delivers a coordinated, forward-thinking approach to enhancing Corporate Systems platforms that support critical business functions across Schwab. As part of this team, you will play a key role in translating complex business needs into clear, scalable technology solutions that improve how work gets done across the organization. 

As a Business Systems Analysis, Sr Manager, you will serve as a strategic bridge between business and technology partners, leading initiatives across the full solution lifecycle. You will identify process and system gaps, define and refine business and functional requirements, assess system impacts, and develop structured specifications that enable successful technology delivery. In partnership with cross-functional stakeholders, you will help modernize systems, streamline workflows, and drive measurable business outcomes.  

In this role, you will evaluate and configure system capabilities, support system design through artifacts such as use cases and process diagrams, and oversee testing activities including unit, integration, and user acceptance testing to ensure solutions meet business requirements. You will leverage data and analytics to develop process performance metrics, identify opportunities for continuous improvement, uncover root causes of operational issues, and measure outcomes against established business objectives. This role also requires the ability to navigate ambiguity, proactively identify risks, and partner across teams to resolve production issues and implement effective corrective actions.  

This is an opportunity to influence strategic outcomes, strengthen collaboration across business and technology organizations, and help shape technology capabilities that enhance both internal operations and client experiences. 

What you have

To ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have: 


Required Qualifications: 

• Bachelor’s degree in an IT-related field or equivalent practical experience
• 8+ years of experience in business analysis, product management, or a related role
• 8+ years of experience working with data, including SQL, data mapping, and ETL processes '
• Experience collaborating with business and technical teams to gather requirements and perform impact analysis
• Experience assessing upstream and downstream impacts of system and data changes
• Project management experience with the ability to guide initiatives from concept through delivery
• Working knowledge of software development lifecycle practices, including Agile and Waterfall methodologies
• Experience partnering with quality assurance and production support teams
• Strong analytical thinking, problem solving, prioritization, and decision-making skills
• Strong written and verbal communication skills
• Experience using tools such as MS Project, Excel, Word, Visio, and familiarity with broader Microsoft applications 

Preferred Qualifications:

• 3+ years of experience in the financial services industry
• Experience creating mock-ups or wireframes to support user interface design
• Demonstrated ability to anticipate risks and develop creative, effective solutions 
• Proven ability to influence, collaborate, and navigate change within complex environments
• In addition to the salary range, this role is eligible for bonus or incentive opportunities. 

Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship. 

In addition to the salary range, this role is also eligible for bonus or incentive opportunities