Sr Manager, Trading Operations

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

High level subject matter expert and team leader, providing direct support to the Order Routing and Execution Services (ORES) team and its managers. The position involves working in a fast-paced, dynamic environment, across multiple business units and multiple order management systems, ensuring customer orders are routed and executed in a timely and efficient manner. The role focuses on leading by example and catalyzing initiative within the team, while enhancing the scalability, efficiency, and performance of the team’s processes and procedures.

What you'll do:

Operational Supervision

• Monitor ORES team activities to ensure daily trading operations are carried out timely and accurately.
• As a high-level subject matter expert, serve as a resource for team members to help them operate autonomously and ensure a high level of confidence in carrying out their tasks.
• Supervise the completion of key team operations, while escalating issues as needed to management.
• Manage outage recovery and risk mitigation by swiftly identifying, diagnosing, researching, tracking, and resolving technical issues with market connectivity, trading systems, and/or back-office systems, collaborating with technology teams and other business partners as needed.

Escalation Support & Team Empowerment

• Fortify strong relationships with market centers and internal business partners to improve our clients’ trading experience and increase operational efficiency.
• Act as a client and team advocate by resolving any trade related escalation concerns.
• Exercise independent decision-making ability to investigate and resolve order routing and execution related problems.
• Champion team input for enhancing automation of tasks and process improvement.
• Assist in training for new hires.
• Foster a safe learning environment for team members and be consistently available to assist them with issues.

Regulatory Compliance & Process Integrity

• Promote changes to processes, tools, and architecture based on industry practices and innovations.
• Assist management and compliance in answering procedural questions, order routing and execution concerns, or other trade related inquiries.
• Ensure team job aids and resources are complete and up to date, while working with management to address any gaps or regulatory changes.
• Work with business partners on trading issues and develop creative solutions.

What you have

To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications:

• 4-year College Degree
• Military education or experience may be considered in lieu of civilian requirements listed.
• 7+ years of Equities and Options trading operations experience.
• 10+ years total experience.
• Series 24 & 4 or Series 9 & 10 (Required)
• Series 7, Series 63, and Series 57 (Required)
• Excellent knowledge of the financial services industry and solid understanding of trading rules and regulations.
• Thorough understanding of equities, options, futures and forex market structure.

Preferred Qualifications: 

• Series 3 and Series 34 (Preferred)
• Ability to quickly and efficiently adjust to changes in fast paced, stressful environment without losing focus.
• Strong communicator (written and verbal), able to effectively interact and coordinate with other departments and business units.
• Positive attitude.
• Self-motivated and client driven.
• Ability to effectively handle multiple tasks simultaneously.
• Demonstrates critical thinking skills to scope and frame problems.
• Displays excellent judgment to propose effective, business driven solutions.
• Excellent interpersonal and relationship building skills to effectively educate and coach teammates and business partners.

In addition to the salary range, this role is also eligible for bonus or incentive opportunities