Sr Manager, Scrum Master Senior

Your Opportunity

Schwab remains committed to providing increased visibility to career growth opportunities and job requirements. This posting announcement is part of increased transparency and while all qualified applicants will be reviewed and considered, this organization has a preferred candidate identified for this role.

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location.

Schwab Technology Services enables the future of how clients manage their money by providing innovative and reliable technology products and services as part of our ongoing commitment to democratize access to investing and financial planning.

The Senior Scrum Master of Agile Practices is a leader, coach, and change agent who enables high‑performing agile teams to consistently deliver business and customer value. This role goes beyond facilitating ceremonies—focusing on coaching teams, product leaders, and stakeholders, strengthening agile maturity, and continuously improving delivery outcomes across complex, enterprise environments.

The Senior Scrum Master partners closely with Product Owners, Engineering Managers, and leadership to embed agile principles, remove systemic impediments, and promote a culture of collaboration, accountability, and continuous improvement.

Key Responsibilities

Agile Team Leadership & Facilitation
•  Lead and facilitate agile ceremonies including sprint planning, daily stand ups, reviews, retrospectives, PI/release planning, and demos.
•  Ensure teams effectively apply agile frameworks (Scrum, Kanban, SAFe) while adapting practices to team and product context.
•  Promote strong working agreements, Definition of Ready (DoR), and Definition of Done (DoD).

Coaching & Agile Maturity
•  Coach teams, Product Owners, Engineering Managers, and leaders on agile mindset, principles, and best practices.
•  Support newly formed teams and guide mature teams through higher levels of autonomy and performance.
•  Foster self organization, psychological safety, and continuous improvement.

Impediment Management & Flow Optimization
•  Proactively identify, escalate, and remove team and systemic impediments.
•  Improve flow of value by addressing dependencies, bottlenecks, and waste.
•  Partner with other Scrum Masters and Agile Coaches to resolve cross team challenges.

Delivery Transparency & Metrics
•  Track and communicate sprint and release progress, velocity, and delivery health.
•  Ensure agile tooling (e.g., Jira, Confluence) is accurate and provides meaningful transparency.
•  Use data and metrics to inform conversations, drive improvement, and support decision making.

Enterprise Agility & Change Leadership
•  Act as a change agent supporting broader organizational agility.
•  Align agile delivery with business outcomes and strategic priorities.
•  Contribute to evolving agile standards, tools, and best practices across the organization.

What you have

To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications

• 5+ years of experience as a Scrum Master supporting multiple agile teams in complex, enterprise environments.
• Deep knowledge of agile and lean principles, Scrum, and Kanban.
• Proven experience coaching teams and leaders to improve agile maturity.
• Strong facilitation, communication, and conflict navigation skills.

Preferred Qualifications

• Experience with scaled agile frameworks (SAFe or similar).
• Background supporting distributed or remote teams.
• Strong systems thinking and ability to connect delivery metrics to business outcomes.
• Proficiency with agile tooling (Jira, Confluence, Rally).
• Scrum Master certification.