Program Manager of Mobile Technology

Your Opportunity

Schwab remains committed to providing increased visibility to career growth opportunities and job requirements. This posting announcement is part of increased transparency and while all qualified applicants will be reviewed and considered, this organization has a preferred candidate identified for this role.

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location.

Our Opportunity:

We are seeking an entrepreneurial and passionate Program Manager of Mobile Technology to take our customer experience to the next level. We’re solving problems across a broad range of domains: trade, banking, retirement funding management, and employee stock reward through real-time transactional online and distributed systems.

The role focuses on proactively engaging with our technical and business functions by providing personalized and customizable digital experiences to our clients to help them meet their financial goals. The program manager role will collaborate with other product and technology teams, as well as lead a cross-functional program team to holistically enhance a robust and efficient client experience for Schwab Mobile. An ideal candidate will enjoy being part of a impactful and growing digital team, working in a fast paced environment, be process and data oriented, have strong communication skills, and have extensive experience with a secure, client-facing online technologies. This role requires a creative mind set, strong solutions-oriented view and ability to forge relationships with many internal and external partners.

What you’ll do:

• Collaborate with other Technology teams to create the best online customer experience

• Lead a cross-functional team of stakeholders (Business Development, Software development teams, UX, Marketing) to develop a vision and a roadmap to take our client centric online solutions to the next level

• Execute this vision by actively partnering with technology teams and participating in agile scrum ceremonies, including owning the roadmaps and prioritizing the backlog as necessary

• Provide timely and proactive production support to users

• Provide regular and concise updates to the Senior Management Team

What you have

To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications

• Bachelor’s degree in Computer Science or related field.

• 5-7 years of technical program management experience

• Understanding of Software Development Life Cycle (SDLC) and project planning/execution skills including estimating and scheduling.

• Must be self-starter, extremely detailed and analytical, and have a curious mind that enjoys digging into how things work and continuously strives to enhance the product, workflow and the process.

• Comfort in a dynamic, fast-moving and collaborative work environment, with a positive attitude and solid work ethic.

• Keen eye for recognizing consistent and efficient client experiences and promoting a continuous improvement culture. Experience on an agile digital product team is highly preferred.

• Experience in building partnerships, mobilizing and motivating teams, influencing others at all levels of an organization, and driving change to effectively deliver on projects in a cross-functional environment

• Excellent presentation, communication, and interpersonal skills, to communicate at all levels with clarity and precision both written and verbally

In addition to the salary range, this role is also eligible for bonus or incentive opportunities