Product Manager

Your Opportunity

We believe that, when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

We are looking for a product and client champion to help us craft the future of Schwab’s digital experience for a strategic client segment – international. In this role, you will work closely with Internal business stakeholders to elicit and evaluate their needs and help determine how best our team can deliver excellent solutions.  You will also play an integral role in working with the broader Digital Retail team to advocate for International business needs and to represent Digital Retail in all its tracks of work to further International’s digital offerings.

If you have a passion for digital products, the ability to deeply analyze and document stakeholder needs, and superior written and verbal skills to communicate effectively at all levels of the organization, we want to talk with you!   

The team is responsible for:

• Strategyand Client Focus – Develop a deep understanding of the target market, build close relationships with key stakeholders, and define digital strategy

• Digital Experiences – Collaborate with design, technology and business partners to build digital experiences that our clients are passionate about

• Business Analysis – Collaborate with International business partners to define business requirements for Digital Retail teams; assess impact across all Digital Retail products and channels

• Integrator – Be the one-stop-shop for our International partners, advocating for their business needs and also provide overall program management for all Digital Retail delivery tracks

What you’ll do:

• Manage execution of the International’s digital product roadmap. Lead discovery and requirements definition to translate product vision into specific deliverables

• Work with various Digital Retail teams to prioritize product features and enhancements in their respective backlogs based on client needs and business goals ensure rigor in execution and attention to detail by effectively managing the product roadmap

• Foster in-depth understanding of client needs, informed by user research, competitive analysis and the internal / external product landscape, to help drive product-market fit

• Program manage all Digital Retail delivery tracks for International; work with Portfolio Management to regularly report on status, driving timely resolution

• Focus on business impact and come up with actionable recommendations informed by high quality data analysis and metrics

• Frame challenges as problems that are solved through critical thinking and collaboration

• Monitor key metrics to measure success of product initiatives and identify areas of improvement; clearly present results, insights and recommendations to leadership

• Applies AI skills to improve quality, speed, and outcomes

What you have

• Strong digital product management skills

• Demonstrated ability to synthesize qualitative and quantitative data, identify opportunities, and drive recommendations

• Exceptional written and verbal communication skills; ability to communicate complex messages and trade-offs, tell a compelling story, and present to all levels of the organization

• High emotional intelligence; ability to manage uncertainty and lead people through challenging projects and processes

• Fluency in AI tools – able to leverage them to improve delivery speed, quality, and outcomes

• Self-starter with outstanding organizational skills and ability to track multiple projects in parallel

• Effective relationship builder; ability to partner cross-functionally and work effectively with various personality types at all levels of the organization

• Comfort in a dynamic and fast-moving work environment, with a positive attitude and solid work ethic

• Experience in Financial Services; knowledge in the International financial landscape a plus

What you’ll get:

• Comprehensive Compensation and Benefits package

• Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts

• Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program

• Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions

• Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships

• Not just a job, but a career, with an opportunity to do the best work of your life

Learn more about Life@Schwab.