Manager, Digital Product Management

Your Opportunity

Schwab remains committed to providing increased visibility to career growth opportunities and job requirements. This posting announcement is part of increased transparency and while all qualified applicants will be reviewed and considered, this organization has a preferred candidate identified for this role.

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified locations.

Join our Retirement Plan Services (RPS) Operations Platform Strategy team, where you’ll lead the design, management, and innovation of platform solutions for retirement plan participants, sponsors, and consultants. You’ll play a pivotal role in modernizing our recordkeeping systems, driving operational efficiency, reducing risk, and delivering tailored experiences that help our clients and business teams thrive.

Key Responsibilities:

· Develop and communicate a strategic product roadmap, informed by market trends, client needs, and business impact.

· Analyze client and market data, gather feedback from internal users, and lead discussions with stakeholders to define MVPs and future releases.

· Prioritize initiatives based on feasibility, market and regulatory impact, and business value.

· Act as Product Owner for Scrum teams, translating vision into actionable user stories and acceptance criteria using Behavior Driven Development.

· Continuously groom and prioritize the product backlog, making informed decisions on what to develop.

· Lead release and sprint planning, participate in daily stand-ups, and accept completed user stories.

· Define and track product success criteria (KPIs), set and report on digital OKRs, and ensure ongoing alignment with business objectives.

· Coordinate cross-functional teams for end-to-end delivery, including journey mapping, dependency management, and E2E testing.

· Provide regular updates to stakeholders on progress, risks, and key decisions.

· Support business implementation, training, and ongoing product maintenance to ensure client satisfaction.

What you have

Required Qualifications:

· Deep understanding of the retirement industry and business operations with the ability to inform product decisions and capture edge cases.

· Strong analytical skills to synthesize information from multiple sources and uncover actionable insights.

· Creative problem-solving and the ability to conceptualize innovative solutions leveraging current technologies.

· Proven experience in Agile and Scrum methodologies, including writing user stories, backlog grooming, and release planning.

· Excellent communication, collaboration, and servant leadership skills.

· Adaptability, transparency, and a focus on delivering results in dynamic environments.

· Technical acumen to understand and navigate platform strategies.

Preferred Qualifications: 

· Scrum Product Owner certification.

· ASPPA Qualified 401(k) Administrator (QKA)

· Experience with Scaled Agile frameworks and tools like Jira or Rally.